Northeastern University
Mastering Negotiation Skills & Strategies

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Northeastern University

Mastering Negotiation Skills & Strategies

Sarah Woodside

Instructor: Sarah Woodside

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
11 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
11 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace

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Recently updated!

August 2024

Assessments

34 assignments

Taught in English

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There are 4 modules in this course

This module, you'll be learning the fundamentals of negotiation. This includes key attributes of negotiations, such as reservation value, aspiration value, and BATNA. You'll also address key concepts such as why many are anxious about negotiating, and how to fight that anxiety. Most importantly, you'll get a sense of your negotiating style, including your habits and assumptions.

What's included

14 videos5 readings11 assignments2 discussion prompts

This module, you'll begin working with the 7 Elements Framework, a powerful system that will give you tools that you can use before, during, and after a negotiation to ensure a positive outcome. You'll learn about the power of using objective standards to maintain a win-win negotiation, and how to be prepared before even sitting down at the table by considering your alternatives.

What's included

7 videos1 reading6 assignments1 discussion prompt

Every negotiator is prone to bias. This module, you'll learn about the many ways in which bias can affect a negotiation, as well as tactics you can use to help mitigate not only your own biases, but the biases of your counterpart across the table. Some of these biases may be more general, such as agreement bias, and others may be more specialized to negotiations, such as fixed pie bias. In any event, having a firm knowledge of the potential pitfalls will help equip you with the tools you need to successfully negotiate a long lasting agreement.

What's included

8 videos1 reading8 assignments1 discussion prompt

This module is all about hardball tactics. We commonly associate negotiations generally with win-lose scenarios where one party walks away from the table unhappy. In this module, you'll dispel those notions and learn why integrative negotiation is the superior method for making deals that create value. However, you'll first need to know what you may be up against if your counterpart attempts one of multiple aggressive approaches. You'll learn the what and why of such tactics, and how to shift the negotiation towards a more collaborative tone.

What's included

9 videos1 reading9 assignments1 discussion prompt

Instructor

Sarah Woodside
Northeastern University
1 Course273 learners

Offered by

Recommended if you're interested in Business Essentials

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