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Back to Negotiation skills: Negotiate and resolve conflict

Learner Reviews & Feedback for Negotiation skills: Negotiate and resolve conflict by Macquarie University

4.7
stars
730 ratings

About the Course

Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’....

Top reviews

JB

Jul 19, 2023

It was a very thorough course. I learned quite a bit from it. I am now using this knowledge in my everyday life. Thank you for providing this course content. I recommend taking this class.

SD

Jun 9, 2020

The instructor described the lessons nicely. This is an important course for the HR professionals. I learnt and enjoyed this course much . This course will help me build career in life .

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151 - 175 of 193 Reviews for Negotiation skills: Negotiate and resolve conflict

By HANI R A

Jan 26, 2023

GOOD

By MOHAMMED S A

Sep 15, 2022

شكرا

By ALANAZi L N S

Sep 8, 2022

***

By WAFA M N M

Aug 10, 2022

good

By Jimmy V

Dec 12, 2021

nice

By Francesco P

Jul 11, 2021

cool

By Salma M H

Sep 14, 2020

good

By MADAN H M A S

Feb 19, 2023

جيد

By Nguyen

Nov 7, 2022

ok

By MASHAAN S S A

Sep 5, 2022

ok

By Cindy M N

Jan 20, 2023

k

By YASLAM A S B

Aug 14, 2022

.

By Karin K

Mar 16, 2022

i

By Collette M

Jun 4, 2021

The information itself was good, however the last two quizzes had errors. one marked a correct answer incorrectly, with the review showing Yes! as the correct answer but marked incorrectly and the other was a typo that causes one to not choose the answer "beware" versus be aware (be aware being the correct answer)

By Gabriela C

Jan 16, 2024

Insightful but also centered in the human being and they ways they resolve conflict based on their interests and need. Self-awareness as the beginning of the conflict resolution process evolving to placing one on the counterpart to understand and find appropriate solutions.

By Kotigalage I M P

Oct 31, 2020

This is one of the valuable course which I followed through the internet.Very good distant learning with qualified lectures and extra reading materials. I have collected very best knowledge regarding Negotiation methods and conflict

By Margaret D

Mar 17, 2021

I enjoyed the course and learned a lot of new information. However, the instructor needs to include examples as he describes the many kinds of negotiations. It would have made it easier to learn the material.

By Mary C

Sep 17, 2020

Overall, I loved the course. My favorite lesson was how negotiation differs between cultures. I wish there was a second part to the course that made it more interactive. Instructor was great and very clear.

By SHUBHAM A L

Jun 27, 2020

Excellent course that will really help me as an marketing professional. The instructor is very easy to understand and he described the lessons in a superbly clear manner.

By Shakshi A

Sep 17, 2020

This coursers helped me to learn alot of new pionts about negotiation . It is really very help everyone interested must try it out.

By DENNIS K

Jan 5, 2021

Wonderful notes. I have learned a lot and this course has upscaled my Communication Skill.

By Rupesh S

Sep 13, 2020

it is a good course on negotiation skills and it contain much information about the course

By EgoSum P

Feb 6, 2021

very informative, and very useful to day-to-day interaction with people. Kudos!

By Carlos J R F

Sep 16, 2020

Excellent! more tools and frameworks. Week six was the most useful. Thanks

By Gerald S

Jan 21, 2021

A good course on Negotiation. The theory is broad and current.