In this course, you’ll gain a comprehensive understanding of operating systems and networking essentials that are critical for any IT technician. The course begins by covering installation and upgrades across different operating systems, including Windows 10, Windows 11, macOS, and Linux. You'll learn about boot processes, pre-installation checks, and post-installation configurations, providing you with the practical knowledge to handle real-world scenarios.
Operating Systems and Networking Fundamentals
Give your career the gift of Coursera Plus with $160 off, billed annually. Save today.
Operating Systems and Networking Fundamentals
This course is part of CompTIA A+ Certification Core 2 (220-1102) Specialization
Instructor: Packt - Course Instructors
Included with 
Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
11 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Describe how user accounts, permissions, and system security differ across various platforms.
Configure and troubleshoot networks using tools such as DNS, DHCP, and firewalls.
Compare and diagnose network issues related to system performance across multiple operating systems.
Assess system performance and backup strategies to optimize data protection across operating systems.
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
October 2024
Assessments
4 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the CompTIA A+ Certification Core 2 (220-1102) Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 7 modules in this course
In this module, we will explore the differences between editions of Windows 10 and 11, as well as how to install, upgrade, and configure operating systems like Linux and macOS. You will also learn essential post-installation tasks that ensure systems are ready for use.
What's included
7 videos2 readings
In this module, we will dive into essential tools for managing operating systems like Windows and macOS. You will learn how to monitor system performance, adjust settings, and work with advanced utilities like the Windows Registry and MMC.
What's included
6 videos
In this module, we will focus on managing users, groups, and permissions across various operating systems. You will learn how to set up accounts, apply NTFS permissions in Windows, and configure access control in Linux and macOS.
What's included
7 videos1 assignment
In this module, we will cover the essential tasks for maintaining operating systems, including patching, optimizing performance, and backing up data. You will learn the tools and techniques needed to keep systems running smoothly on Windows, Linux, and macOS.
What's included
6 videos
In this module, we will explore command-line interfaces for various operating systems, covering basic navigation and advanced file management tasks. You will also learn how to use scripting to automate system management.
What's included
12 videos1 assignment
In this module, we will focus on troubleshooting a wide range of operating system issues, from boot problems to application errors. You will gain hands-on experience using tools like Windows Recovery Environment and learning how to handle critical system errors.
What's included
6 videos
In this module, we will dive into the fundamentals of networking, including IP addressing, router configuration, and network security. You will learn how to troubleshoot network issues and configure devices to ensure seamless connectivity in local area networks (LANs).
What's included
20 videos1 reading2 assignments
Instructor
Offered by
Recommended if you're interested in Support and Operations
EIT Digital
Infosec
University of Colorado Boulder
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
New to Support and Operations? Start here.
Open new doors with Coursera Plus
Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.
If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.
Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.