Safety culture is a facet of organizational culture that captures attitudes, beliefs, perceptions, and values about safety. A culture of safety is essential in high reliability organizations and is a critical mechanism for the delivery of safe and high-quality care. It requires a strong commitment from leadership and staff. In this course, a safe culture is promoted through the use of identifying and reporting patient safety hazards, accountability and transparency, involvement with patients and families, and effective teamwork.
Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)
Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)
This course is part of Patient Safety Specialization
Instructor: Eileen Kasda
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Gain insight into a topic and learn the fundamentals.
4.8
(431 reviews)
8 hours to complete
3 weeks at 2 hours a week
Flexible schedule
Learn at your own pace
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What you'll learn
Review essential elements of a safety culture.
Describe how healthcare organizations identify and mitigate safety hazards.
Identify how patients and family members contribute to developing a safety culture.
Identify strategies for improving communication and teamwork .
Skills you'll gain
Details to know
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Assessments
4 assignments
Taught in English
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This course is part of the Patient Safety Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 4 modules in this course
In this module, learners will develop an understanding of what safety culture is and why it matters, how safety culture influences outcomes, how culture is assessed, and how strategies for improvement can be developed. Learners will become familiar with the Just Culture model and how it is used when appropriating blame and accountability for human error, at risk behaviors, and reckless behaviors.
What's included
6 videos2 readings1 assignment
The patient experience encompasses a range of interactions patients have with the healthcare system. Understanding patients' expectations and learning from their experiences is key to designing safer care delivery systems and providing patient and family-centered care.
What's included
6 videos4 readings1 assignment
Patient safety event reports are a critical data source for identifying and mitigating harm in high reliability organizations; yet, many healthcare organizations do not take full advantage of this data. At the conclusion of this module, learners will understand how event reports should be used to design safer care systems and how organizations can provide support to staff involved in medical errors.
What's included
12 videos2 readings1 assignment1 discussion prompt
Research shows that many errors can be attributed to breakdowns in teamwork and communication. In this module, participants will learn how safety culture can be strengthened though teamwork and communication. Participants will learn skills critical in the prevention and mitigation of medical errors.
What's included
8 videos3 readings1 assignment
Instructor
Instructor ratings
4.8 (77 ratings)Offered by
Recommended if you're interested in Healthcare Management
Johns Hopkins University
University of Maryland, College Park
Johns Hopkins University
University of Colorado Boulder
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4.8
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Showing 3 of 431
DA
5
Reviewed on Aug 30, 2020
I never thought about presentation simplicity and smooth flow. Well presented and balanced course about safety culture and Team approach.
NV
5
Reviewed on May 9, 2018
Really interesting education course.it is very much helpful to me. I learned so many new things from this course. I must be thankful to coursera team. Excellent course. Thank you very much.
MP
5
Reviewed on Jul 23, 2022
Very informative .... highly recommended to help develop a culture of safety in your organization
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