Liberty Mutual Insurance
Professional Skills for Insurance Sales Success
Liberty Mutual Insurance

Professional Skills for Insurance Sales Success

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

17 hours to complete
3 weeks at 5 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

17 hours to complete
3 weeks at 5 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Develop key skills, such as communication, time management, goal setting, sales performance analysis, ethical behavior, and professional networking.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

October 2024

Assessments

28 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

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Build your Business Essentials expertise

This course is part of the Liberty Mutual Insurance Sales Agent Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Liberty Mutual Insurance
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Earn a career certificate

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There are 5 modules in this course

During this module you’ll learn important skills for success as a sales agent. We will cover key behaviors like confidence, storytelling, industry expertise, and ethical practices. First, we'll focus on building confidence, which is crucial for engaging customers and establishing credibility. You'll learn practical strategies to boost your self-assurance in sales situations. Next, we'll explore the power of storytelling. You’ll discover how to craft compelling stories that captivate customers and effectively communicate the value of your products or services. Additionally, we'll discuss the importance of ethical practices in sales and how they enhance your reputation and customer trust. Get ready to shape your sales presence and excel as a sales agent in this exciting course.

What's included

11 videos10 readings5 assignments1 discussion prompt1 plugin

During this module you’ll focus on improving your communication and relationship management skills for successful insurance sales interactions. You'll learn to build trust, nurture connections, and understand customer needs. Through interactive lessons and real-life examples, you'll enhance your verbal and nonverbal communication to convey professionalism and confidence and master effective questioning techniques to gather information and provide tailored solutions. By the end of the module, you'll have the skills to engage in successful sales interactions, build rapport, and convey the value of insurance products.

What's included

11 videos8 readings7 assignments2 plugins

During this module you'll learn key skills to enhance productivity and drive insurance sales success. This module focuses on time management techniques, goal setting, and methods for evaluating and tracking sales performance. Throughout the course, you'll discover effective time management strategies to prioritize tasks, meet deadlines, and minimize distractions. Learn how to set SMART goals that align with your sales objectives and create a roadmap for success. Explore methods for evaluating sales performance and tracking progress to make informed adjustments. By the end of the module, you'll have the skills to optimize time management, set effective goals, and evaluate sales performance. Get ready to increase productivity and drive insurance sales success.

What's included

12 videos11 readings10 assignments1 plugin

During this module you'll focus on applying practical applications and professional skills to challenges and demonstrate knowledge of key behaviors that position an agent for success. Through interactive exercises and case studies, you’ll learn how to navigate various scenarios and effectively utilize your skills to overcome obstacles. By the end of the module, you’ll have the confidence and ability to tackle challenges head-on, utilizing your professional skills to navigate through them successfully. Get ready to apply your skills, overcome challenges, and position yourself for success as an agent!

What's included

7 videos4 readings2 assignments

During this module you'll gain valuable insights into the world of insurance and learn about the opportunities it presents. In this course, our objective is to help you identify insurance career opportunities and understand the critical role played by insurance agents in safeguarding what customers value most and maintaining their quality of life during unexpected events. Throughout the course, you will explore the diverse range of insurance career paths available to you. You'll discover how insurance agents play a vital role in helping individuals and businesses protect their assets, whether it's their homes, cars, or businesses. Understanding the impact of insurance agents on customers' lives will provide you with a deeper appreciation of the career field. By the end of this module, you will have gained the knowledge to identify various insurance career opportunities and understand the crucial role insurance agents play in helping customers protect what matters most. Embark on this journey into the rewards of an insurance career and discover how you can make a positive difference in people's lives!

What's included

8 videos4 readings4 assignments1 peer review

Instructor

Liberty Mutual Insurance
Liberty Mutual Insurance
4 Courses1,155 learners

Offered by

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