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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
3,610 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

DD

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Well done!! I believe I have developed a thorough overview on how to perform effectively as a Digital Media or E-Commerce Specialist. This program is AMAZING!!!

AR

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Amazing digital marketing course for someone with no knowledge pr background of digital marketing. Truly guided me with understanding the foundations of digital marketing.

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676 - 680 of 680 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Jamie M

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May 17, 2024

Google calls digital advertising "marketing." The entire program is learning how to spend money to advertise using Google's platforms. They never once mention the 4 P's of marketing. Everything here falls under the promotional "P". It should be called digital advertising or digital promotions. And there are many ways other than advertising, that businesses use to promote their goods and services. Now that I have completed the program, Coursera won't give me my Badge. Very frustrating, to say the least!

By Ojesvi J

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Aug 24, 2024

There were so may repetitions throughout the course and with so many tools in every chapter which were only superficially taught lead to confusion. Even after completing whole series of course, i feel like i only know the basics of theory and no tool in depth which i could showcase as my strength.

By Matthew B

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Jun 11, 2024

Outdated content - would not recommend.

By D B

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Aug 31, 2024

stupid way to check id

By Elsa R

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Jun 6, 2024

i