I found it difficult to follow. Too much information or maybe too little information to understand. I don't know.

Think the videos are sometimes too broad and general which is boring. Then it is not clear to answer the questions

The course is quite informative, but the presentation becomes repetitive and dull. Hard to stay concentrated!

Hours of mind-numbing videos, no hands-on learning assignments, blindsided at the end by a series of essays.

The course is mostly theoretical. I hope that the work will be more and we will learn more practically

Provided a decent introduction to administration, but was sorely lacking in practice opportunities.

it is very confusing and difficult. i really struggled comprehending the information.

I would have liked, that the qwiklabs were an essential part of the assignments!

There was a quiz in week 2 that was hard to pass. That was the only problem.

Videos too long, not enough quizzes to break them up or labs.

Very questionable attempt to skim over a lot of material.

Too broad and didn't go in depth enough.

The was not a favorite course of mine.

Difficult to comprehend for beginners

Had multiple issues with the labs!

Not well explained

Full of bugs

outdated

All of my Quikilabs do not work and I cannot finish Google IT Support and this seems like it has been an ongoing issue for years. I have paid for my monthly subscriuption and canmnot complete this certificate and I am ready to find some real education from anywhere except Courseras horrible Google courses. Extremely dissapointed and upset at this point and I assume I am not the only human feeling ripped off by these antics. My first lab consists of creating a new folder on a desktop and giving it a name. Any idiot with 1/100 brain power can figure thsi out but not Quickilabs. What a waste of my tyime and money and it seems as if there is no real help trying to figure this out. I highly recommend not taking this certificate program unless you want to waste your time and money. Enjoy!

I was really not a fan of this course at all. Most of the videos were a man sitting at a table listing definitions and acronyms, with very little dedicated to actually showing how it all relates. This is the worst way to get across the information in a field that is very hands on. The Qwiklabs were the best part, and this time around they were optional, and would frequently have nothing to do with the videos I just watched. He also said "you can read all about it in the next Supplemental Reading" so many times I don't know why the videos weren't replaced by a book. I was hoping this course would be like the last one on Operating Systems where it's very hands on examples, but it was just lectures with little practical examples.

I believe there's an opportunity for improvement in the delivery of the course material on "System Administration and IT Infrastructure Services". While the courses are informative, I feel that the lack of animation and hands-on demonstrations can make it challenging for some learners to understand the concepts. I suggest incorporating more visual aids, such as animated videos, to enhance the learning experience. By simplifying the content and presenting it in a more engaging way, learners can better grasp the key concepts and apply them in real-world scenarios. This approach has the potential to make computer science more accessible to a wider audience, and I hope to see more courses utilize these techniques in the future.

COURSE NEEDS UPDATING. felt like a lot of my time a was wasted with this teacher who doesn't ecxplain well and didnt really teach much. the course is so broken down into so many sub lessons its wasteful. course should have bewen put together better or different teacher who didnt breqak it down so much, all this did was make it harder and have to constant go back and forth constatly in the course. the 30 second intro videos before he attepmts to start is worthless and pointless. this course jsut felt like the teacher BSed his way through it for a pay check. Out of the courses ive taken so far on Coursera thhe others were great, but this one needs updating. like i said i had to pretty much teach myelf

The labs were a joke. The main reason I took this course was to learn directory services and specifically Active Directory. The lab for active directory wasn't even setup properly for me to do anything. Regarding OpenLDAP the lab did work but there was hardly any actual practice allowing me to familiarize myself with the way things work. It's great to hear about something but I would have liked to actually do it and setup something complex instead of the most simple situation someone could imagine. Please revise the course. Thanks.

Guess who couldn't be bottered, even though they're being paid to do so, to make proper videos with all the information being lectured...? There's more supplementary reading than videos to watch / listen. I'm always multitasking, if I wanted to read and not do anything else, I could've searched and found the information myself, I don't need Coursera to do that, just a thought. VM, especcialy Windows VM is unbearably laggy, and it's not possible to zoom the screen, whithout an external tool, making the information on the screen too small.

Not happy with website not saving and or deleting my progress. I had finished the course but discovered it erased week 1 through 3. Support helped fix this but then it erased week 4 through 6 forcing me to watch all the videos again and retake all quizzes and test again. Not sure what happened here but hopefully it gets fixed it kind of dampened my feeling of thinking i completed the course. Finally finished it after retaking it again. So im moving past this and starting the cyber security course.