This course is a great opportunity to introduce yourself to Fundamentals of technical support.

It's an overview of what you need to start learning and acknowledging about IT support.

Buen curso introductorio, me ayudo a repasar algunos temas que no tenía del todo claros y aprendí otros conceptos que no conocía, excelente para alguien que se quiera adentrar en IT.

Thank You Coursera for making this happen.I am happy that all od our "mentors" at Google are my age and have a great knowledge of what they are doing and they know how to share that.

it was very good , cause i was have lot of experiences about this module and i will never learn something new but the opposite will happened i learn few things and helpful i can use

This is a great course for someone just starting out or someone who just wants to hold a basic knowledge of how computers and the internet of things operate and how to maintain them.

I love the personable perspective of the lectures; it made comprehension and retention much better. I still have a long way to go, but this course let me know I am on the right path!

This course is very important for any one in the world to be inside the field of IT support specialist .I learn more thing in the course , and i wish to complete all of this program.

This course was awesome. I learn many IT related thing like Computer Architecture, Operating System, Software, Hardware, networking ar many more this. Totally, i enjoyed this course.

It was a great learning experience for me. Every detail about computer is conveyed very efficiently. i encourage everyone to study this course as a beginner it will be of great help.

Awesome Course, would love to go in more detail of topics touched in this course. I am a follower of google course. Looking forward to upcoming Business Analyst course from google :)

This course was very informative and it went over a broad range of material that will help in your current IT filed or move you toward wanting to become more involved in the IT field

This is a really good course. The topics are easy to understand and well delivered. The professors are knowledgeable. I just want to say thank you for making it easy to the learners.

A very helpful course . Designed very well to educate Technical support fundamentals . Content is really great and sound was awesome . Every things made clear to me whatever taught .

Estoy muy agradecido por haberme permitido ser parte de este curso y aprender todo lo que he aprendido gracias a Google , esto muy entusiasmado por saber que es lo que sigue gracisas

This really helped fill in the gaps in my understanding of IT and my use of it. Really pleased that I took this course since I have learned a lot more. My level of IT is progressing.

Even if you're not interested in working in IT, I feel like everyone should take this course just to get a basic understanding of computers and to become a more fluent computer user.

It is very useful for beginner who don't have any IT background. I will suggest you to take this course properly it will help you alot in every aspect of life where is computer used.

Thank you Coursera Team for having this kind of Online learning specially this time of pandemic. I enjoyed and interested to all the topic and gain more knowledge in the field of IT.

It was a very great experience and fun learning this course. The course is designed very neatly and thoughtfully which helps to understand and grasp new concepts. Great work team! :)

It was easy to be able to understand everything as I have had no experience in any form of IT before it. They put it in simple terms for us to continue forward towards a certificate.

:) I have completed first step to be Google IP support professional certification... wowwww!

Thank you for providing me such awesome opportunity to put "Google" name into my profile.

I love the pace and depth this was presented. I took a semester long course that it took them 3 weeks to cover the same amount of material. Super easy to understand and very concise.

Awesome course! It's very well put together, and the creators made it surprisingly easy to learn these fundamental tools in a simple, step-by-step manner. Thanks Coursera and Google!

This course was helpful in refreshing old knowledge, while providing even more basic technical knowledge that every IT support tech should know. Thanks for the awesome course google!

An amazing introduction into the world of IT! It provides a ton of info in an easy to learn set of modules. I really enjoyed the labs, even though sometimes they were a little buggy.