Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework.
Customer-Centric IT Strategy
Customer-Centric IT Strategy
This course is part of Leading the Modern Day Business Specialization
Instructor: Alex Cowan
23,533 already enrolled
Gain insight into a topic and learn the fundamentals.
4.6
(657 reviews)
Beginner level
No prior experience required
Flexible schedule
Approx. 2 hours
Learn at your own pace
98%
Most learners liked this course
Details to know
Shareable certificate
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Assessments
2 assignments
Taught in English
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This course is part of the Leading the Modern Day Business Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 2 modules in this course
To do strategic IT, you’ve got to have a strategy! Ideally, you need one that’s easy to understand and use as a clear basis for action. That’s what you’ll learn this week.
What's included
10 videos1 reading1 assignment1 discussion prompt
You’ve learned that being more intentional and acquiring and actionable understanding not just of what users say but of what they do is key to delivering successful IT. Now you’re going to learn more detail on how to iteratively prototype and test solutions to make sure not just that they don’t break, but that they deliver superior outcomes.
What's included
7 videos1 assignment
Instructor
Instructor ratings
4.7 (141 ratings)Offered by
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Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
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