The Voice of the Customer Curse provides a valuable resource for individuals and organizations seeking to leverage customer feedback to enhance business performance. Hector Sandoval teaches us how to master the key VoC concepts and techniques and become enablers to position our organization on the path to success in today's competitive market.

O curso de Voice of the Customer foi extremamente interessante e enriquecedor. O tutor abordou os temas de uma forma clara e envolvente. As dinâmicas e exemplos práticos tornaram a experiência ainda mais empolgante, e contribuiram para uma aprendizagem melhor.

Adorei o curso. Aprendi sobre assuntos que ainda não tiha ouvido falar, como Social Listening e PNL, por exemplo. O instrutor é bastante objetivo e amei o fato de ser um LXP e ter textos no meio do curso porque isso obriga você a parar e a prestar atenção.

Smooth experience, useful for anyone who deals directly with customers. Moreover, it provides crucial inputs.

The course structure and the content is Excellent. Also it is delivered in a very engaging way. Great work !!

I love the class, the course instructor, the topics and all the course entails. Well done sir!

Good introduction to the topic. I'd like to see more practical examples from real life.

Como introducción es muy bueno, los conceptos son muy claros y simples de entender

Great course, short and informative!

Great course. I would have loved more if I would have got few handy case studies to work on.

It's a good basic course, sometimes a bit repetitive but can help set the knowledge.

It is a good course for learning the foundations of VoC.

really insightful