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Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
1,991 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

MG

Mar 11, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

SP

Sep 9, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

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301 - 325 of 507 Reviews for Improving Communication Skills

By Niti l

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May 14, 2020

It was a great learning .

By Julie W C

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Apr 30, 2020

Audited, but good course.

By pulin b

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Jun 24, 2018

It is a very good course.

By Mian A H M

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Oct 13, 2017

Very Useful and Effective

By VINOD K P

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Apr 18, 2020

Learnt a lot. Thank You!

By Denilson G

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Aug 21, 2024

really good to learn it

By Myriam P

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Apr 27, 2020

The Class was excellent

By Ciela

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May 25, 2020

Suitable for everyone.

By Tan J F

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Oct 8, 2018

Great course to learn!

By Vitalii S

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Nov 25, 2019

Very nice!

Thank you!

By Panagiota N

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May 19, 2019

very interesting!!!!!

By Mohamed S

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Oct 6, 2021

Great effort. thanks

By Kent Y

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May 4, 2020

It’s a great course!

By JORGE M C

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Oct 14, 2018

Thank you very much!

By Teo W M

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May 22, 2021

A very good course.

By Donny C T

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Jan 27, 2021

a very good course!

By Shayne W

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Jul 4, 2022

owe my life to it

By Fransiscus X A S

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Sep 24, 2021

So helpful, thanks

By Jubelee A L

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May 26, 2020

Thank you so much.

By Sebastian S

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May 25, 2020

Amazing Professor!

By Anara M

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Apr 22, 2020

great information!

By 李佳璇

•

Nov 18, 2018

I 'll work harder.

By Rihan C

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Nov 4, 2017

Many useful skills

By Abdelhafid B A

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Oct 15, 2017

very helpful

thanks

By Tarek M k

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Jul 3, 2017

thanks for helping