Quite useful though in some cases quite general. Very easy to follow the presenter. The idea of the course is to get some take-away points and start practicing them in your daily life. So don't expect to become a professional communicators but rather expect some useful ideas. Thank you!

This course is incredibly realistic and awesome. It gives different psychological approaches to solving several different niggling issues as 'how to gain trust' and 'detection deception'. However, some points expatiated I think could be viewed more relatively. Especially signalling.

I really liked the course, and the instructor as well (it was easy to understand him). Also I would rather name the course more related to the "Communication Process" itself than with a set of tools or skills to be applied or enhanced through it.

Back to basics course on communication. Well developed modules as communication is not just jargons, vocabulary but also about building a relation. The faculty Prof. Maurice is extremely knowledgeable and well researched on the topic.

Very interesting. From my point of view, it offers a good grasp of the theorethical basis which underlies the different phenomena explained and good practical stories which illustrate them. I enjoyed it and recommend it.

Through several examples, the course explains a lot of the ins and outs of communication. It is well built and consistent, focusing on ways to understand and enhance how to communicate in a constructive manner.

Really great lecturer. As previously mentioned materials including layout are not the best. They somehow only repeat what was said however would beneficial to have document in the form of syllabus or guidance.

Although the course deals with very important topics about communication in different settings, especially in business, it does not integrate these concepts with the other courses in this specialization.

Decent course. Good basic understanding. However, some of the examples left us hanging ie what about the Cop who convinced the suspect to plead guilty - how did he do it, why only in half hour?

The material is a bit tough and the ppts arent as elaborative/helpful as they should be with regards to the specific points tested in quizzes. Otherwise, the instructor is great

The course covers very important and interesting topics in a very accessibe way. I would like to get more practical tips on how to implement what is tought in a real life.

That was an unique experience to improve my communication skills. Lessons were so useful and easy to understand. Thanks a bunch Coursera for this course.

Very informative, but I would have liked some more practical experience or exercises. The many examples given were very illustrative though. Good course.

The course was very informative and contained useful information. It was a little difficult to understand at times, as the professor slurred his words.

Almost all materials were incredibly useful, apart from the Goals section in Week 4 - I didn't really find a connection with communicating effectively.

Very interesting content shared through the right shape. Full of stories and practical points of view to argue on the thesis behind. Congratulations!

I really enjoyed the videos and the case studies/ stories presented in the videos, they really help me understand the concept in a real life manner.

it is a great course and has alot of information in it, it opens your mind to a new aspects that you didnot know that it exists .

Way too much information. I feel it needed to be two courses rather than one. Otherwise, really good content. Thank you.

This course was very informative for me. I learned some useful information that's gonna help me a lot in the workspace.

The presenter is really good. I wish if there was more connection between various topics talked about in this course.

Could be more focused on communication skills

Video examples of excellent communicators would also help and inspire

Engaging lectures that help you consider and apply ideas people use every day in a more conscious, structured way.

Good course for the theory on the different elements that influence our personnal and workplace communication.

I think the course could be improved by adding some exercises so that students can practice what they learn.