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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

4.6
stars
7,206 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making 2. Explain both the affordances and limitations associated with problem-solving and decision-making 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions 4. Explain and discuss how organizational decisions or non-decisions impact personal development, team dynamics, and company-wide performance 5. Articulate how both good and bad team decisions can benefit your professional growth...

Top reviews

KG

Sep 5, 2020

A very informative and easy course. I loved studying it, the professor was very well versed and delivered the lectures in a way so that students find it easy to understand the text and context.

S

Feb 5, 2021

A concise and informative course. The course consolidates my fundamental knowledge about the different components and concepts of problem-solving and decision-making. I really learned a lot.

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1226 - 1250 of 1,283 Reviews for Effective Problem-Solving and Decision-Making

By سلطان ح س ا

•

Aug 24, 2021

thanks

By Doris W

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Feb 28, 2017

Very b

By Hamouda

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Aug 24, 2021

Tanks

By Rayhanul H R

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Jul 2, 2020

Great

By Supriya S

•

Nov 7, 2024

Good

By Francis X

•

Jul 19, 2017

G

By Nina K

•

Jan 21, 2025

While this course has a lot of potential if carefully redone, I currently can't give it more than 2 stars. The impression I got during this course is that it was made by a person who is clearly an expert in her field. Unfortunately, just because someone is an expert, it doesn't mean they are a good teacher. To illustrate with an example, in some lessons Nancy, the presenter, gives some definitions that are clearly indicating she thinks she is speaking to complete beginners. I think she defined terms such as B2B and B2C. This is something anyone who had passing interaction with product should know. Also, the whole first module is spent just communicating "Why product management", reflecting on famous PMs, field's achievements, etc. However, when it comes to the lessons, they are definitely not user friendly. Nancy works on the "See One, Do One, Teach One" principle. This means that she first shows you an example, then asks you to do your own, and then asks you to grade another participant. So, for example, she will show you product's MVP, ask you to make your own, and then you will grade other participant's MVP. In theory, this sounds great, but reality doesn't match. The issue is that Nancy gives you ONLY that one example. There is no theory, there is no 2nd example, so you can compare and understand why something is done. Yes, you can do your exercise. The problem is, all you can do is copy her steps and hope for the best. I once had an exercise in which my example was quite different from what she did, and I was struggling. There is just not enough info in the lessons to properly understand the topic, and if you can't just copy-paste her steps, you will not be able to do it. I had to do a lot of reading outside of the course, and I still struggled. When it comes to the last part of the process, "teach one", it's again something that sounds good in theory but doesn't work in practice. So you have done your exercise, you are unsure if it's good, and you are waiting for a grade. Who is going to grade you? Another student, that is as clueless as you are. How do they have enough knowledge to judge? I have graded other people, I can tell what sounds good, but I don't have knowledge if it actually is. And this is the only feedback you get on your work. Most of the time, people give you high score, and write something like "nice work". This can't be counted as "graded assignment". On top of all of this, topics, while useful, seem a bit random. Is this everything I need to know as a PM? Is there more? While you might get nuggets of knowledge, there is never a full picture. Also, there are a lot of interviews with founders. While it's nice for a wider picture, there is too much of them, and the focus is not on product management that much. I would keep 1 or 2, and focus more on talking to actual PMs. This felt more like the purpose was to give course credibility by including "big names", than anything else. I did like the assignment part of the course, and I did learn a lot. However, most of that learning was by going to alternative online sources and finding info myself, not from this course. I think course has a lot of potential, but it needs to be redone a lot. My proposal is: - Hire qualified teacher, that can review who is appropriate audience and how can course be understood by them. - Provide either more theory, or at least few more examples. - Provide better context of what it means to be PM. - Work on the grading system, so users can be graded by someone who understands the topic more. I won't say to stay away from this course, but I don't recommend it for beginners, this is more advanced level.

By Dominik B

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Jul 27, 2018

This course is only an overview into the topic. I was looking forward to boosting my decision-making skills but learning about some basic techniques and types of graphs is not enough for me. This course is scratching only the surface of the topic.

What I appreciate are the real-life situation examples and their solutions. These were the most positive aspects of the course.

Professor isn't as boring as the most reviewers state, but occasionally I had an impression that he hadn't had the speech prepared and made examples or statements by his own. Or he was just reading the slides sometimes, which seems like a waste of time to me.

The assignments were too easy, only theoretical stuff. It would be really great if any real life situations were stated in the assignment and the task of the student would be to select the best action to take.

As someone already mentioned, this course probably didn't affect my skills much, but it will look fine in any resumé.

By Alan

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Aug 24, 2015

Doesn't go much further then common sense. Introduces terms for concepts you probably know, just didn't know it's a concept. The lecturer is terrible. His stories, or i guess metaphors that are supposed to help you understand and remember things are aweful. He takes way too long to get the point across.

Some helpful things are mentioned. Gives you the ability to distiguish problem solving methods, so you may use them as required.

Nonetheless, mostly wasted my time watching this.

By Paulo S

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Aug 28, 2015

In my point of view the course overall is a bit superficial (even though the decision-making part was very interesting indeed). More importantly, the course lacks one of the richest tools in MOOCS: peer interactions - people voicing their opinions and sharing experiences.

Besides that: some of the questions in the quiz looked very ambiguous and there are some editing mistakes in the videos.

By Stephen R

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Oct 14, 2015

The course really isn't that useful for day to day management decision making. It might be more useful for those who look solely at long term data and make choices "at a distance" so to speak. Very heavy focus on charts and graphs....so there's a lot to it but very little you can sink your teeth into unless you have a very specific type of management in mind.

By Donata G

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Nov 10, 2015

The course material was quite boring. I have gained some theoretical knowledge about problem solving and decision making techniques, but we weren't given enough practical examples on how we should apply these techniques at work. I wish the lecturer had t suggested additional material on the topic.

By Dannie L T Y

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Jun 5, 2020

The course was very basic and theoretical. Rob Stone's lecture is monotonous and not animated, making the whole course very boring. Examples are not relatable. I am thinking twice now if I should take the rest of his courses in the specialization. Sorry, Rob this is what I feel.

By Ramya S

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Dec 22, 2020

Very basic course, useful as a primer to decision making. However the teaching style was too dry and not visually engaging. Would be great if it could be pepped up with better graphics and interesting case studies. Quizzes could be more thought-provoking.

By Karan T

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Feb 24, 2021

The instructor was not very much audible for Week 1 wherein extra effort had to be made to understand the videos.

Few of the videos are lengthy which could have been divided into say Part 1 and Part 2.

Quizzes are not modeled well.

By gulwish

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Apr 30, 2020

By taking this course i realized how easy it can be to manage and solve such huge

problems by using such tools

but i would say that u must be good at statistics because then it will become more beneficial to you

By Simone

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Apr 13, 2020

I found the course too much linked to theory. As an engineer I found concepts too elementary. I would suggest to implement also some use case on how to apply these methods in order to help people realize concepts.

By Katrin

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Feb 17, 2021

I did not like the lecturer. the examples were lengthy and unnecessary. Reading the slides and the doing the quiz was fun though (slides could have some more info, not just buzz words but most info is out there).

By Oralbek S

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Aug 22, 2020

There is no option to discuss something. For example, I don't know how to use histograms. Can you please elaborate on that a bit more? Please provide some vivid examples of how to use it in real life.

By Tania M

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Dec 3, 2020

I understand the importance of reading a diagram as a tool - a relevant one of course - . But I guess the presentation and examples of the presenter were not dynamic. The slides also were not help.

By Bruno G E

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Feb 23, 2021

i found it too introductory and the content not too atractive or cannot captive the audience, basically the professor is reading and lecturing the powerpoint content.

By Jose A N

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Mar 28, 2017

very basic, tool based solutions, no real content behind.

Usually these courses are about learning and being mentally challenged not getting a toolbox.

By Rafael J G

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Jul 30, 2020

superficial, covering only a few topics, with simple and long explanition. It has everything to be good, but at the end is a kind of wasting time

By Shubham M

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Jun 22, 2020

This course wasn't up to the standard I expected it to be after attending other high-quality courses on the same platform I'm disappointed.

By Sandeep

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Apr 11, 2020

Some of the material and case-studies were very basic.

More real-life examples would help in strengthening the points presented