EP
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This course was helpful.considering the fact that i'm a newbie in IT, it was of great help and i'm assured this is the right platform to begin my career in IT. Thank you
FM
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Provided an insight into tech support and described how through this course a learner can branch out to other IT fields as per their liking and ability.
By jae-kil l
•Sep 9, 2022
GOOD JOB
By Wendy M L
•Sep 14, 2023
LOVED IT
By Sarvar S
•Jun 4, 2023
good job
By mohammad q
•Feb 21, 2023
prefect
By Ícaro J
•Feb 15, 2023
amazing
By Maria d R M T
•Feb 28, 2023
Genial
By Deivison
•Jul 10, 2024
grato
By Paulo T
•Jun 10, 2023
great
By Hamidreza G
•Aug 28, 2022
Great
By SETMETOV S N O
•Sep 17, 2024
Good
By MUPPURI N
•Jul 16, 2024
good
By Nitesh K
•Jul 4, 2024
nice
By Mosito M
•Feb 8, 2024
good
By Thomas I E
•Dec 30, 2023
nice
By Muhammad R
•Nov 12, 2023
good
By MUHANNAD B A H
•May 7, 2023
good
By angga t
•Jul 27, 2022
nice
By Damaurie H
•Nov 5, 2023
yes
By Mohamed Y
•Aug 15, 2022
.
By Nicole S
•Jan 27, 2023
It was a great course, however I dont appreciate Coursera using my certificate to advertise. No, its not 2-4 hours a week at 4 weeks. Its 3 times that many hours on a good day, let a one a bad one, and this course was 5 weeks. If you're going to add things like that, at least be honest and put how many hours I actually spent working in this class. Im not an ad, Ive paid to be here already. Show some class.
By LISTEN_FEEL_RELAX Y M
•Jul 2, 2024
insightful and comprehensive course that provides a solid foundation for anyone looking to enter the technical support field. It covers a wide range of topics, from basic troubleshooting techniques to the nuances of customer interactions and effective support workflows.
By Joseph L L
•Dec 22, 2022
Great video content, but some of the questions and answers seemed to be worded in ways I am not familiar with. There were a couple gramar and spelling errors as well, but overall the curriculum was delivered and received well.
By Ernest B
•Aug 25, 2022
I really did enjoy this course. Lots of information given and to take in. My only concern wias during the lab portion. Trying to follow along visually with the video was hard, as the was going a bit fast to follow along.
By Levina B
•Jun 5, 2024
well detailed and practical with hands on activites to test out acquired knowlwdge. only problem was that i couldnt access the service now platform with the provided link and there was no assitance available to help out
By Efraim S H
•Apr 21, 2023
Good course for beginners, however, it lacks visual presentations. Many people learn and remember pictures, it would be even better if you had incorporated visual presentations.
Thanks for the efforts.