For all courses in the IT Support Professional Certificate, the Text accompanying the lecture videos need to be edited (cleaned up) to comport with the lecture videos.

Great course filled with a ton of information. More theory and less hands on. I prefer the hands on - it helps me remember better. Still would recommend course 100%.

More elaboration need using anime in explaining cryptographic topics and the speed has to be reduced in better understanding of topics like kerberos and aes des rc4

This course had a lot of important information. IT Security is obviously a very important area of IT Technology. I'm planning on learning more about IT Security.

Some of the labs earlier on were kinda confusing but I learned a lot to make up for it. Definitely recommend to anyone with basic knowledge or no knowledge of IT.

Good overview but needs more hands-on practice, fix the typos in the transcripts as there's many of them, and more instructor/staff involvement and assistance.

I felt it could have given a little more attention to actually defending a computer system, in terms of Coding experience. Information wise it was very robust.

It's very disappointing that I did all this hard work and the certificate looks so unprofessional with that paragraph on it, but the course was fine I guess.

Am so happy and greatfull for this great institution for puting such things online it has really help me and i need to also acquire more for my given field

Would appreciate more dynamic visual content which is less focused on the speaker and better visually demonstrates how things are related to each other.

It was a decent course, I feel. There were issues with poor question wording in the quizes, and some problems with VM labs. Nothing too critical though.

It is very useful. I need to go through many topics again and again to grasp deeper. In parallel, I need hands-on practices to enhance my understanding.

One of the best course conducted by google and on coursera platform loved the course and was a very fantastic experience. That's all Thank you coursera

Great and Interesting. There's always room for improvement. Thanks Google Coursera. I appreciate a lot for this opportunity and I look forward to more.

I would have liked more opportunities for labs and to learn how to implement the security infrastructure systems rather than do peer-reviewed papers.

I found some of the class acronym and discussion heavy. More graphics and real world examples may have made the material a little easier to digest.

Important topics clearly explained in pleasent way for and experienced practicioner. The only downside is not enough practice questions.

Interesting course which needs a little bit of knowledge so as to understand everything in depth. However, very interesting and ispiring.

Practical things are less but course for theoritical knowledge in working of the things are excellent....speaker is good for explaination

Among my challenging but favorite course in Google IT Support Professional Certificate !

Never giving up to the challenges is the key.

Entry level course with lots of topics explanation. overall very supportive lectures. More practice lab scenario will be very helpful.

Though this course is at the introductory level, it is quite intense. Great tutors, excellent labs and decent extra reading materials.

The teachers were awesome. Some of the labs were faulty and didn't give good explanations, but the information in general was awesome.

I wish there were more hands on oportunities like with the Platfom course, but hey, it was informative. Lots basics and common sense.

It was a hard and fun ride. I'll be sure to revisit this course for a refresher as it did all the introduction of what being an IT is