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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,927 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

SR

Nov 22, 2021

This course has excellent information and guidance that allowed me to get to know my user, know what he wants, how to use it, and for the user to guide me how I can further improve my product design.

AC

May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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701 - 725 of 2,885 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Saqib A

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Jun 12, 2021

One of the finest course I have done which expand in User research, competitive analysis.

By Hina y H y

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Jan 29, 2025

Fantastic job, this course covers each and every topic that is necessary in ux journey

By CASTILLO, A N R

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Dec 11, 2023

Thanks a lot! I've learned many things that would be really useful for my future career.

By Soumashree M

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Apr 22, 2023

Very detailed and amazing course. I learnt a lot of skills. Thanks to Google & Coursera.

By Onyinye O

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Jul 18, 2022

This course is so easy for any beginner to learn the ropes and ground work of Ux design

By Omkar K

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Jun 12, 2022

Each item was lucidly explained and loved the way of teaching and covering of the topics

By joey l

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Nov 7, 2021

Much more informative than the last course, I really felt like I learned something here!

By rjhamxa g

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Oct 3, 2021

Outstanding course content. Easy, Understandable and Valuable according to market needs.

By Aleksandar D

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Jun 20, 2021

Exceptional course, I'm happy I've enrolled for it. Can't wait to continue this journey!

By Srinivas S

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Apr 11, 2021

Extremely well guided and curated, full of insights from industry experts. Very helpful!

By Ali H

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Jul 8, 2024

It was great course. Very easy to learn and give very useful information. Thanks google

By ISMAIL A M

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May 25, 2023

Im always failed to send my review in peer review section. please solve it. thanks you.

By Criz E

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Nov 8, 2022

It is perfect to dummies. Expplanations and extra links with information are wonderfull

By Ali S N

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Nov 5, 2022

Hard to pass but I learned a lot, it feels great. thank you, Google.thank you Coursera.

By Md. F A

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Aug 17, 2022

This is really Awesome couse where I learned a lot of things. Thanks Google & coursera

By j t

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Dec 23, 2021

some of the tasks are not tablet compatible, had to get a desktop to be able to do it.

By Alina F

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Jul 30, 2021

very well structured, the lecturer is amazing and inspiring and you will learn so much!

By Nitya K

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Jul 7, 2021

Really helpful course. But would love to know more about how to better brainstorm ideas

By Maya S

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May 27, 2021

Wonderful instruction, great activities to solidify the concepts we are learning about.

By Jasmine

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Feb 24, 2023

It's tough, but I can see the benefits of this course applying to my career everyday.

By Christine J

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Jun 4, 2022

A lot of information and techniques with ample opportunity to practice and apply it.

By Mohammad a d s

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Mar 23, 2022

I think its a Great course. I have learned many things about UX Design by this course.

By Balu M

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Jan 15, 2022

Very valuable session to learn the process of UX research. Thanks Google and the team.

By Victor L P

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Oct 22, 2021

What awesome experience! The instructors, course materials and assignments are superb.

By Graham T

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Apr 18, 2021

Great content and useful frameworks. Relevant for any user centred design organization