The instructor was great.

it was kinda hard for me

i was hoping for labs

Really tough course!

Wrong place for Lab

thank you so much

learned alot and

not detailed

Good Course

very good

Too fast.

Tough !!

maybe

nice

good

fair

goo

Gh

ok

ok

Dear Instructor, There's a Missing coverage of Azure AD (different from AD) for O365 and on-prem devices . It's not about just Azure per se, it's more about why despite the length of entire course on active directory, there was no mention on Azure AD. The course was even extended to talk about mobile devices like smartphones (iOS, Android) , and the even the open-source OpenLDAP protocol (which is hardly used since most network PCs should be windows OS >99% of the time and therefore administrators would typically just use Microsoft's own Active Directory for account and permission mgmt, little point to use OpenLDAP : I quote this from Coursera Another popular directory service that's used today is the free and open source service OpenLDAP. OpenLDAP, which stands for lightweight directory access protocol operates very similar to Active Directory. XXXX OpenLDAP can be used on any operating system, including Linux, macOS, even Microsoft Windows. However, since Active Directory is Microsoft's propriety software for directory services, we recommend that you use that on Windows instead of OpenLDAP. But its helpful to know that OpenLDAP is open source so it can be used on a variety of platforms. ) Yet the course didn't even touch on Azure AD. ("AAD") , or even using "AD" to give permissions to Office 365 (which everyone uses) . I think people will get confused between "AD" and "AAD" ; or maybe the group permissions in windows registry and/or the domain-OU groupings and RBAC roles can be ported over from "AD" to "AAD" ,and how "AD" relates to O365. What does not help is that they mentioned "RBAC roles" in "AD" , but Microsoft's Azure also has a term "RBAC roles" in "AAD", so are they really different? Or the lines between cloud computing and on-prem network PCs are blurred here? Further, even O365 is a SaaS Cloud solution. As you can see, cloud computing is so widely used everywhere and a "must-have", yet omitted completely in this course. (edited) [2:16 PM] Their focus on "active directory" is so restricted to "physical PC on-prem permissions", so it's also strange why no mention on Office 365 , OneDrive? This course is emphasized (by google) as catered for "IT Support Specialist Aspirants" , and the course's aim is to groom IT support specialists as technical experts . But IT support specialists as technical experts can't possibly not know a thing about Cloud Computing and relationship with Directory services/Active Directories. So the omission is quite conspicuous. I heard that Azure AD can be used to sync with and control permissions on on-prem network devices too , not just "Azure in-the-cloud resources" , and even O365 applications , OneDrive etc. But the reverse AD-> Azure AD may not be possible. For example, "AD" cannot be used to organize and control O365 permissions? Azure AD seems to be more powerful than the on-prem "AD" covered in this course. Anybody, big or small business, home business or home user can get an Azure cloud (blob) storage , and I also use Azure logic apps, Azure key vault, Azure VM , Azure Databricks , O365 , OneDrive etc --so I'm finding that misunderstanding the difference between "AD" and "Azure AD -AAD" , has major consequences on my work. Thanks for taking this feedback into consideration

For the love of god, do not listen to these 5 star reviews. They are flat out lying to you.

I have never, in my life, thought that a company as big as google could make such a drastic joke of a class such as this. All the way up to course 3 literally every single answer is given to you in the graded assignments. You LITERALLY have to learn nothing until the END of the 3rd course.

You can not in any way expect people to understand or learn the material if you literally hold their hand most of the way through. Id expect this from a start up or less formal company but from Google? Words havent been invented.

Its saying something that Google needs to catch up in the IT world when theyre one of if not the biggest IT company on the planet.

Also google, almost nobody uses linux. Those who do have a deeper understanding of it then what you put in here. Theres no sense in teaching it.

I don't know? Maybe I am just dumb but I feel this course (along with the others in the IT Support Cert) are not helping me much. I am a beginner but not so new to computers that any of these topics are foreign. I get the concepts but I just don't feel these courses are really hammering anything home. I feel these courses would be better suited if designed for practical use for beginners. I am not going to be asked to do half of what was talked about as a beginner. I don't need to know how to run an entire office by myself but it would have been nice to have more realistic use cases for actual beginners. The info is scattered and not that in depth but it seems like it tries to cover as much as possible in a short time. I would rather quality over quantity in education. I constantly find myself learning better from youtube videos.

These were pretty cool courses that offer a lot of knowledge but the part where that talk about getting you information out to companies to help you start your career is fully true. They send you a survey that you select the companies you would like to share you information with out of they're selection, and that's it. There is no other follow up or anything as far as I've seen but I've been done with the program for workin on four months no with no other leads to helping me start my career. So it's great maybe to help boost a career you're already in but DO NOT TAKE THIS COURSE if you are using it to help START a career. Hope this helps some people out like me looking for a way into the industry.

This course is a must for anyone that's already in the IT field and wants to learn about managing IT infrastructure at a company. But for a complete noob like myself, it was challenging. Since I don't have the proper equipment to test this out and get more hands-on practice. They did have some qwiklabs. But for some unfortunate reasons, they didn't work properly. I would follow the instructions to a T, but qwiklabs wouldn't recognize my work. And in other instances, I would get error messages. I'm sure the lovely people at Google would continue to improve the content of this course, but sadly it didn't work out well for me. But I passed.