The course provides a solid backbone of information needed to learn about the beginnings of an IT career - touching on the OS, basic network information, building a PC from scratch, and the customer service 'soft skills' needed to work with the public, it's a good fundamentals intro.

It was really an amazing journey, the topics were very precise and to the point. Each instructor knew his/her field very well and their teaching technique was excellent even if you're not an English speaker you can easily understand thanks to the subs. So Yeah overall it was amazing

I'm very happy with the course I've just completed. it provided me with a lot of useful information although I've been working in the IT Sector since long time but it still we keep learn new things.

Thank you, Coursera for this amazing course, I'm looking forward to my next course.

i tried to go to some labs , but i coudnt , they gave me user name and password but they are not working , please i need soulution for this problem i finished every thing required me but i couldnt submit the lab assiment , i am almost done , please please i need help , thank you .

Lo recomiendo a todos los que quieran empezar en el mundo de las TI y que tengan pocas bases en el area. Los instructores son claros y profesionales; las consignas no son excesivamente pesadas para empezar; y se encargan de cubrir todo lo fundamental pare iniciarse en la disciplina.

The course allowed me to get a basic understanding of the IT field and the variety of options for IT support. This class was my first time working with Linux, and I was excited to do the VM exercises. I would recommend this class to everyone looking to learn more about the iT field.

Que curso maravilhoso, não apenas o conteúdo mas também os professores. A oportunidade de conhecer um pouco da história de cada um deles me faz querer aprender mais e um dia fazer algo que amo assim como eles aparentam fazer. Encerro ele ainda mais motivado e animado para continuar!

The course was surprisingly well done. I felt engaged and interested throughout the entire training. I am so interested in moving forward with my goals after finishing this course. I would recommend this to anyone on the fence and wanted to know if they could do this as a career.

If you are wanting to make a future, make a better step in life, this course is the way to go, even if you can't figure out how a computer operates, this course teaches you from the ground up, and even if you are a veteran of the IT world, this course serves as an amazing refresher!

I found this course to be very useful in understanding the basics and giving an overview of what is to come. I became more curious as the weeks progressed and started doing my research and reading. I can go into a technical forum now and understand what everyone is trying to convey.

I really love this course. it motivated me somehow to achieve the goals that I have set for me earlier but attend them. but now I am confident that it will achieve them. thanks, google and Coursera.

I know its not proper review that you need but it's me I thought to share what I feel

Awesome content, easy to follow for a non tech individual like myself.

Phenomenal the way the video and lecturer stayed in sync.

Am always interested in learning and mastering new things.

Technology is here to stay and the advancement of humankind is dependent on the mastering of same.

es lo que hecho toda mi vida desde niño reparando todo lo tecnologico en toda la vida lo he hecho en paralelo a mi carrera, ahora quiero emprender un rumbo en la tecnologia me dedicare a esto si encuentro trabajo en esto primero y mil gracias por la oportunidad¡¡ gracias google¡¡

Good day, it has been a wonderful opportunity i have learned a lot and creating loads of awareness already two persons are willing to take this course and i will gladly put them through thank you to all the best tutors i have had at this course i really appreciate and love you all.

Very fun course to re learn and start from scratch to get to know everything about IT, building a PC, setting up a network, learning about operating systems, basic computer functions, beginner coding, using Virtual Machines, working with customers, and preparing you for interviews.

The program is very informative. It’s easy to follow. The quizzes helped a lot. I like the fact that you can look at videos, over and over again, if you didn’t pass that lab or test. It was very rewarding reaching the end of a week and passing that overall test. You did a good job!

I thought that the course was excellent, informative, well-paced, and updates with the latest information were very helpful. I am a seasoned IT professional but picked up a number of interesting items especially in the hardware, networking, and customer service sections. Great job!

The course is a great eye opener for someone who knows nothing about IT and a wonderful refresher course for someone who think they do. I recommend it to every computer user. Whether or not you go on to an IT support role, the course is both edifying and profitable. Kudos Google.

This first course was so inspiring. Everything is so new for me, but this course is making it a lot easier to understand and like it. Of course, there is so much information that it is impossible for me to catch up with everything, but it's good to have an idea. Let's keep going!

It is a very well-crafted course. Students get to work with real examples, and it makes it such an amazing course because that is the way to learn and understand the basic concepts. Also, it is very resourceful, and it offers a lot of documentation to very interesting information.

I really had a great time persuing this course. I have learned alot through listening to the videos, studying the notes, practictising the various quiz questions and through the assignments that this course gave. I hope to continue learning about Information Technology.

Thank you.

This course has been by far the best course I have studied in Coursera. Thanks to the Google course team for their praiseworthy effort that they have made in designing and delivering such a wonderful course online and enabling us to master the materials at the comfort of our home.

I am really impressed from the Coursera that provide us some quality Education highly recomended to everyone you will be satisfied and also learn from highly Professional teachers. I done my Tachnical support fundamental from this platform and want to learn more.

Thanks To Coursera

This is an amazing course! The labs are super helpful to learn how to connect to others computers, troubleshoot it and write proper documentation. Also they'll show you how to work with customers and how to handle different situations you may encounter when dealing with customers.

This course was phenomenal! The format worked perfectly for my learning style. I am excited about the fact that I know that I am going to learn more than I ever dreamed of in this certificate program, and I can't wait to start the next course. Thank you for a wonderful experience!