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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,229 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

US

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The course ie well designed and covers all the basis of user experience before the design process. Course has introduced so many frameworks for empathize, ideate and define the user's problem.

HH

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Excellent course and the instructor is amazing! Definitly recommanded for people who want to learn more about design research, ux process and get a more professionnal perception in user experience.

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2301 - 2325 of 2,802 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By KOTA V

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Sep 18, 2021

GOOD

By Eghi s

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Aug 14, 2021

good

By Le D T

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Aug 9, 2021

Nice

By Trần H H

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Aug 9, 2021

nice

By Aksa C

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Jun 2, 2021

good

By Divyanshu K

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Sep 28, 2023

nyc

By Kate E

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May 5, 2022

it

By Manthan U T

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Oct 20, 2021

not

By chinh t

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Aug 29, 2024

ok

By antonio c n

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Jan 4, 2023

ok

By Haya a

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Apr 26, 2022

ty

By Mirna B

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Oct 28, 2021

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By Sowmyashree S

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Aug 4, 2023

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By Siya B

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Jul 12, 2023

g

By أروى ص

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Feb 16, 2023

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By Inna L

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Jul 29, 2022

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By Amiran T

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Apr 29, 2022

By Nancy N M d P

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Jan 18, 2022

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By Bushra A

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Dec 18, 2021

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By Chalmond S

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Nov 30, 2021

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By Iweibo S (

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Jun 29, 2021

By Sultan F

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Jun 7, 2021

By Deanna W

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Jun 14, 2022

Overally this course was very informative and fun! It's unfortunate that a lot of people seem to not take the course seriously, though. I came across many incomplete assignments in the peer review sections. I also wish my peers gave me actual feedback rather than just "good job" or "nicely done." I'm here to learn and improve and I don't feel like the community is helping me do that.

I also think it would be helpful if there was one main scenario that the practice assignments focused on rather than going back and forth between the different examples (CoffeeHouse, dog walker app, pizza app, etc.). I think seeing how the different steps play out in order in one scenario would give us a better idea of how the process works. I like having the other examples for some variety, but I think they'd be better if they were used as extra practice for those of us who want to try applying what we've learned in different situations before applying it to our portfolio piece.

By Nakita K

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May 10, 2024

The content is great! and the exercise and practice within the Project we chose at the beginning really gives you a real world feel for how a UX designer approaches design problems from a user perspective in several capacities. However, some of the quiz question options are not worded well, and in regards to the context provided in the learning, do not include part of the answer that are crucial to applying the learnings. Based on notes taken directly from the learnings, these multiple choice options are often worded in ways that have half the answer, but the other half is missing, or wrong, leading do difficulty in correctly answering the question. I've noticed this on a couple of occasions in the first course as well. While I am happy to admit when I've missed a question, I am disappointed to see that there was some thought missed in the way the multiple choice answers were worded, and ironically considering this is a UX class.

By Sylvia P

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Mar 21, 2022

The selection of the project to be worked on takes place at a very early stage, where the learners are not yet aware of the next steps to be taken in this course in relation to the project, so they may choose an inappropriate project. This is a problem because not all Sharpen prompts are projects for which all the steps that are then required during the course can be completed. In addition, Sharpen's promts are not diverse enough, and the same promts are often repeated. I think that the projects in Sharpen should not be repeated, should always be different and there should be a Back button with which the user can go back to the prompts he has already seen. But above all, it should be explained briefly at least about everything that will be done in the course in connection with this project, so that the student can choose the right project.