THE LABS ARE HORRIBLE!

non of the labs work

Not help on any lab

Labs are broken

too simple

poor

⭐⭐⭐⭐⭐ I enrolled in the Google IT Support Professional Certificate on Coursera to enhance my skills in IT, and I must say, it exceeded all my expectations. The course content is comprehensive and well-structured, covering everything from troubleshooting to networking essentials. One of the best aspects of this course is its practical approach. The hands-on labs and assignments were incredibly valuable, allowing me to apply what I learned in real-world scenarios. The interactive nature of the course kept me engaged throughout, and the instructors were knowledgeable and supportive. Moreover, the flexibility of Coursera's platform meant I could study at my own pace, which was perfect for balancing learning with my other commitments. The quizzes and assessments were challenging yet fair, ensuring I grasped each concept thoroughly before moving on. By the end of the course, I felt confident in my ability to handle various IT issues and had a solid understanding of IT fundamentals. This certificate has already opened doors for me in my career, and I would highly recommend it to anyone looking to break into the IT field or advance their existing skills. Overall, the Google IT Support Professional Certificate on Coursera is a fantastic investment in your professional development. Whether you're a beginner or looking to refine your IT skills, this course will undoubtedly equip you with the knowledge and confidence to succeed.

Hands down… One of the most interesting courses I have ever taken! One of the things that piqued my interest in learning more about computers was when I learned how to use hotkeys to create custom commands within an application that I had been using for some time and began using at a higher level once I understood how to use those hotkeys. After this course, I now understand how to use something somewhat different but even stronger… Command line interface. I never in my wildest dreams would have thought that I could learn how to use this on any operating system, nevermind learning it on two different operating systems - Windows & Linux. For me, this course was also one of the most difficult and intense courses that I ever taken, and appropriately so. With that, I am so glad that I enrolled in this certificate program and I can't wait to learn more in the next two courses. Thank you for providing such a wonderful experience!

I recently completed the course "Operating Systems and You: Becoming a Power User" on Coursera, instructed by Google, and it has been an enriching experience! The course modules were well-structured and highly informative, including Navigating the System, Users and Permissions, Package and Software Management, Filesystems, Process Management, and Operating Systems in Practice. Throughout the course, I developed valuable skills in Powershell, Linux File Systems, Command-Line Interface, and Linux Command. The practical insights and hands-on exercises have significantly enhanced my confidence in navigating and managing operating systems effectively. I want to extend my heartfelt thanks to Coursera for providing such an exceptional learning platform. The support and resources made available have been instrumental in my learning journey. Thank you, Coursera, for this fantastic opportunity!

It was an excellent course to take, the content and instructors is comprehensible and knowledgeable, perfect for beginner to start learning and understanding OS in both Windows and Linux from scratch, but what I like the most is the exams by Qwiklab for me is much much better than traditional exams like what I did in the previous courses, yes I admit it need more development especially the Qwiklab of windows but in Linux is just perfect, but in general doing exams by Qwiklab is much better than doing traditional exams, and I hope the next courses is will have more of Qwiklab, I highly recommended to Google to make all exams in all courses by Qwiklab, lastly but not least I would like to thank Coursera and Google to let me participate and joint this course, and I am really looking forward to attend and learn much more on the next courses, thank you

I grade this course on the same lines that I was graded in. Not so much as a trade off among the evaluators and myself, but because I've learn't that there's a whole other perspective behind what we, users, normally engage in. I am referring to the extraordinary and featured filled CLI. (especially on the Microsoft Windows OS), that I suspected existed, but wasn't quite introduced to it myself. To find this whole new world, sort of, delighted me, because one of the reasons that drew myself nearer IT world was the empowerment that it concedes us all. Through efficiency and the flexibility of computer tools. Since I became aware that Linux OS had this CLI way of doing things I felt compelled towards it. Now, some years later, I do realize that Windows is becoming more like so. And that is a significant point for me, so thank you very much!!!

In the courses in the third module I learned navigation skills on Windows and Linux operating systems, learning how their components work and how to troubleshoot common problems that occur. I learned how to manage software, configure disks and partitions, format a file system, read logs, and learned troubleshooting skills using remote connections, as well as imaging the two operating systems, Windows and Linux. necessary in the career of IT specialist. I learned, also in this course, to troubleshoot similar problems on mobile devices, learning appropriate skills.The mentors who helped me to explore these interesting concepts and finally helped me to learn the skills needed by an IT specialist, in such problems, are the wonderful Cindy and Kevin, whom I thank from the bottom of my heart.

Very good course for a beginner like me. I was a little aware about Ubuntu, but windows command line, is something which I used for the first time. Again the course is very well prepared and delivered with right spirit keeping in mind the audience's beginner attitude and understanding. The best thing I have observed in the courses of this Google certificate programme, is the gradual build up of knowledge. There never seems to be moment where the successive lessons shows any gap in concepts from their predecessors. I just loved this part. Thanks a ton for all this. I would say, every single person, whether or not they are planning to take up career in IT, they should take this course, more than Job, this course is actually making people IT literate, which is a must in 21st century.

Wonderful and amazing course with excellent teachers explaining every single details of the course for permitting me to step in the managment of operating systems . I really will be a powerfull operating systems user .

I owe you this knowledge.

Helping learners with simple and clear explanations like this is not given to everybody.

Thank you very much for your endless effort and time . Google in partnership with coursera are really doing good job to learners and I invite everyone willing to extend your knowledge in a specific area or changing career path to come , learn and get new skills. Coursera is indeed of of the most important online learning platform in the world. IT's helping me in my career change from linguist to IT .

An amazing course for someone you may get something out of it even as a seasoned user or admin. Doesn't go deep into powershell, but it does introduce package management through powershell and also introduces chocolatey which is very nice.

I feel a lot more comfortable navigating through linux shells now and I don't even bother installing desktop environments at times now just straight shell! It does not go into great depth on typical piping strategies or the obscure text editors it comes with, but through my own research as well the supplemental readings I am now comfortable with VIM and actually know how to close it without having to look it up on google. I'm assuming the automation course will tackle these in more depth.

This course materiel is very technical. Do not fall in to the trap of fooling yourself into believing any of these concepts are going to be quickly mastered just because you are able to grasp initial concepts. Coursera, Google, our Proctors have all done a great job of relaying these concepts and fundamentals in a way that is easy to grasp and easy to understand, that mistakenly gets translated into thinking that mastering these concepts will be simple, or an easy undertaking. That will not prove true for most of us. Most of us are going to have to dedicate time toward practicing these fundamentals, working with them, memorizing them via submersion. The more I learn about this, the more I realize how little I know.

There was a lot of information to learn, especially with using the Command Line interfaces. It was hard to know what i needed to memorize, what to prioritize, and what to just get a brief understanding of. There was a demonstration of a mock job interview, and after watching, I left feeling EXTREMELY unprepared for anything like that. I understand that I still have much to learn, but perhaps that should have been made much more clear prior to the demonstration, because I can only assume that I should not be able to do an interview like that, with the information I currently have from the course. Other than that, the course was great and taught a lot of great information in an easy to use format.

I think that this class was very useful and interesting. I think the Final Exams were very challenging which is good. But as I sat here thinking about how they didn't give us the answers as the previous Exams did, I felt like the other exams should have followed the same pattern. You can't learn if you copy and paste everything. So, that's why this course was much better because the exams forced us to figure it out ourselves. However, I think if people get stumped, some helpful hints should be provided potentially for those who are stuck. I felt like I really started learning stuff from this course along the lines of things that I want to know for my own career.

Many thanks to the teachers, who explained key principles in a clear and accessible way. I appreciated their knowledge, experience, enthusiasm, and encouragement. Thanks to Coursera for providing this user-friendly learning platform. Via regular assessments, I could apply principles I had learned and consolidate my understanding. Help Center staff responded to queries promptly and were friendly and supportive. The knowledge I gained from these courses has boosted my confidence and will serve as a foundation for further reading and practice. I would not hesitate to recommend this certificate programme to anyone wanting to develop their IT and IT support knowledge.

I am literally in tears. I never imagined that I had what it takes to learn things as I have been. I am not a techy computer 'nerd'. But I am becoming more and more fascinated by discovering what is possible in this realm. I am so proud of myself for making this far. All the jargon with commands can be discouraging. But you can't give up, especially after you overcome it. You have to see it through. I still feel like I could learn a lot more just by reviewing the material I have already covered, however, my attitude has changed towards technology and I have noticed my ability to troubleshoot is improving. I am so happy and satisfied right now.

Coursera has yet again proven its excellence with the course "Operating Systems and You: Becoming a Power User." This course stands out for its comprehensive coverage of operating systems and their practical applications. The content is meticulously crafted, providing a perfect balance between theoretical knowledge and hands-on experience. The instructors' approach is engaging, making complex concepts more accessible, even for those new to the subject. The practical exercises and interactive modules were particularly enlightening, offering a profound understanding of how operating systems function and how to optimize their performance.

I did not know that what is included in the operating system properly, when I started reading the operating system on Google Course Era, I gradually came to know that what is covered in the operating system and what is not and What things come in the operating system, I liked it very much after completing the course and I got to learn a lot of things, what I did not know about the operating system, I got to learn that too and I advanced from zero in this course Learned about the operating system up to the level, for this I say thank you to Google, because this course has been made very good, Google course is thank you soo much.

Brilliant! Even seasoned IT Pros will take a little something from this course. I love learning and have been in IT for years now. I wish we had a course like this when I first started. I have picked up some awesome tips. I would recommend the full IT Support Course to anyone looking to learn more about IT Support.

If you are completely new to the world of IT support. I recommend taking your time and making notes, this will help you with the graded assessments at the end of the course. Also, be patient with the labs. They are an excellent way to give you hands on experience and you do get ample time to complete the tasks :)

Favorite course, I need all the Linux I can get, it is very not second nature like Windows is for me. And more powershell CLI was beneficial, even with many years of computer experience I still learned a ton. Will say removing the check my progress from the last two labs, it was extremely frustrating getting them completed, tried the support help, which ironically they did nothing, redid labs like 5 times for Linux because there is no tolerance for completing task except for the exact verbiage lab wants in commands. Windows lab had to do three times again because it was not recording my score in this lab either.

This is a tough course, densely packed with information and resources that I will take with me into a new career. It is challenging, helpful, and interesting from different perspectives. The extra material encouraged me to read and to learn about different IT areas. I like that early on, Google emphasizes that different people, with different backgrounds and interests are all successful Google IT people. They do not have a stereotype employee but diversity. Also, I was really surprised they talked and showed examples of tech interviews. I've always loved IT, but never pursued it beyond a hobby, until now.