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Learner Reviews & Feedback for System Administration and IT Infrastructure Services by Google

4.7
stars
24,977 ratings

About the Course

This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster. By the end of this course you’ll be able to: ● utilize best practices for choosing hardware, vendors, and services for your organization ● understand how the most common infrastructure services that keep an organization running work, and how to manage infrastructure servers ● understand how to make the most of the cloud for your organization ● manage an organization’s computers and users using the directory services, Active Directory, and OpenLDAP ● choose and manage the tools that your organization will use ● backup your organization’s data and know how to recover your IT infrastructure in the case of a disaster ● utilize systems administration knowledge to plan and improve processes for IT environments...

Top reviews

HN

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They showcase a certain skill level that can beat out the biggest competition. They also help you build valuable skills that will prove the claims stated on your resume. However, be smart about it.

OQ

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This chapter is very interesting since describes a lot of the things that we have at the office running on the background but we never understood well. The material is well put together, congrats.

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4676 - 4700 of 4,744 Reviews for System Administration and IT Infrastructure Services

By Mohamad H H

Dec 24, 2021

The course is mostly theoretical. I hope that the work will be more and we will learn more practically

By Alex Y

Apr 11, 2022

Provided a decent introduction to administration, but was sorely lacking in practice opportunities.

By Tumelo M

Nov 28, 2022

it is very confusing and difficult. i really struggled comprehending the information.

By Stefan W

Oct 7, 2020

I would have liked, that the qwiklabs were an essential part of the assignments!

By DL S

Jun 21, 2021

There was a quiz in week 2 that was hard to pass. That was the only problem.

By steve m

Jan 22, 2021

Videos too long, not enough quizzes to break them up or labs.

By Aleksey P

Aug 21, 2023

Very questionable attempt to skim over a lot of material.

By Jordan M

Mar 30, 2019

Too broad and didn't go in depth enough.

By Frank E

Dec 25, 2020

The was not a favorite course of mine.

By Naman K N

Jul 1, 2020

Difficult to comprehend for beginners

By Diego R

Mar 30, 2023

Had multiple issues with the labs!

By Reda B

May 24, 2020

Not well explained

By Farhan S

Nov 23, 2023

Full of bugs

By Dimitri K

Aug 20, 2022

outdated

By Cody B

Dec 6, 2023

All of my Quikilabs do not work and I cannot finish Google IT Support and this seems like it has been an ongoing issue for years. I have paid for my monthly subscriuption and canmnot complete this certificate and I am ready to find some real education from anywhere except Courseras horrible Google courses. Extremely dissapointed and upset at this point and I assume I am not the only human feeling ripped off by these antics. My first lab consists of creating a new folder on a desktop and giving it a name. Any idiot with 1/100 brain power can figure thsi out but not Quickilabs. What a waste of my tyime and money and it seems as if there is no real help trying to figure this out. I highly recommend not taking this certificate program unless you want to waste your time and money. Enjoy!

By Matt

Aug 6, 2020

I was really not a fan of this course at all. Most of the videos were a man sitting at a table listing definitions and acronyms, with very little dedicated to actually showing how it all relates. This is the worst way to get across the information in a field that is very hands on. The Qwiklabs were the best part, and this time around they were optional, and would frequently have nothing to do with the videos I just watched. He also said "you can read all about it in the next Supplemental Reading" so many times I don't know why the videos weren't replaced by a book. I was hoping this course would be like the last one on Operating Systems where it's very hands on examples, but it was just lectures with little practical examples.

By Abas T

Mar 19, 2023

I believe there's an opportunity for improvement in the delivery of the course material on "System Administration and IT Infrastructure Services". While the courses are informative, I feel that the lack of animation and hands-on demonstrations can make it challenging for some learners to understand the concepts. I suggest incorporating more visual aids, such as animated videos, to enhance the learning experience. By simplifying the content and presenting it in a more engaging way, learners can better grasp the key concepts and apply them in real-world scenarios. This approach has the potential to make computer science more accessible to a wider audience, and I hope to see more courses utilize these techniques in the future.

By Anthony O

Jul 25, 2022

COURSE NEEDS UPDATING. felt like a lot of my time a was wasted with this teacher who doesn't ecxplain well and didnt really teach much. the course is so broken down into so many sub lessons its wasteful. course should have bewen put together better or different teacher who didnt breqak it down so much, all this did was make it harder and have to constant go back and forth constatly in the course. the 30 second intro videos before he attepmts to start is worthless and pointless. this course jsut felt like the teacher BSed his way through it for a pay check. Out of the courses ive taken so far on Coursera thhe others were great, but this one needs updating. like i said i had to pretty much teach myelf

By Josh H

Jun 12, 2024

An essay with no right or wrong answers and all 3 have to be 200 or more words is just insane to me, I feel like I haven't learned a thing in this outdated course, the concept of AD is extremely easy to grasp, since I have started using it since I started my IT job, but this instructors details and explanations are so poor, using outdate software, and feels like he's reading off a script he didn't write himself while the last girl actually felt genuine, doing the quizzes and test on "perspective" questions and not about what was physically said within the videos/readings. I don't know, Sysadmin is what I do and I love it, but this made me just hate it. Congrats to everyone who passed I guess.

By Erin W

Sep 14, 2022

The labs were a joke. The main reason I took this course was to learn directory services and specifically Active Directory. The lab for active directory wasn't even setup properly for me to do anything. Regarding OpenLDAP the lab did work but there was hardly any actual practice allowing me to familiarize myself with the way things work. It's great to hear about something but I would have liked to actually do it and setup something complex instead of the most simple situation someone could imagine. Please revise the course. Thanks.

By Bruno M

Jul 7, 2021

Guess who couldn't be bottered, even though they're being paid to do so, to make proper videos with all the information being lectured...? There's more supplementary reading than videos to watch / listen. I'm always multitasking, if I wanted to read and not do anything else, I could've searched and found the information myself, I don't need Coursera to do that, just a thought. VM, especcialy Windows VM is unbearably laggy, and it's not possible to zoom the screen, whithout an external tool, making the information on the screen too small.

By Christian W

Nov 27, 2022

Not happy with website not saving and or deleting my progress. I had finished the course but discovered it erased week 1 through 3. Support helped fix this but then it erased week 4 through 6 forcing me to watch all the videos again and retake all quizzes and test again. Not sure what happened here but hopefully it gets fixed it kind of dampened my feeling of thinking i completed the course. Finally finished it after retaking it again. So im moving past this and starting the cyber security course.

By Anthony R

Jul 19, 2021

Most courses are filled with mistakes and errors, the modules don't work well, the information is outdated, and annoying jokes and liberal politics are forced on the student. This course should in no way be labelled as preparation for the CompTIA A+ exam. In information and conciseness, this course is far worse than Professor Messer's free YouTube series. The only thing this is good for really is the badge and credential, though I'm still not sure how much benefit this provides.

By Siawash K

Apr 27, 2023

The System Administration and IT Infrastructure Services course provided a thorough understanding of the theories and concepts of managing IT infrastructure. However, I was disappointed that there was a lack of implementation and practical exercises throughout the course. While the course covered a wide range of topics, including network security, storage management, and server administration, the lack of hands-on practice made it difficult to fully grasp the material.

By Nicholas P B

May 11, 2021

Absolutely hated this course. I went from being very into this certificate program to being insanely bored and confused simultaneously. It was poorly put together and hard to understand compared to the other courses. I can tell most people felt this way too because it looks like they lazily took out the exams or made them way easier. I am super glad to be done with it. They should take completely redo this particular course if I'm being honest.