I am elated to say that I have passed this course and I am really looking forward to continuing my education with other courses along these lines.

Thank you very much Google and Coursera,

Jerry Laue

I would like to thank Coursera and everyone at Google for taking your time to make this course easily accessible for all of us users. I can't wait to gain more knowledge and pursue IT as a career.

This course was amazing and gives you all the basic knowledge to understand the fundamentals of IT. Information was presented very well and the short modules kept my attention and kept me engaged.

The course was a fun learning experience! I'd recommend this course to people of all IT backgrounds. It is extremely helpful to beginners, and to veterans who need to refresh skills and knowledge.

Great place to start, looking forward to seeing what else google has to offer for courses. :) I highly recommend this as a course if you just want to touch base on the foundations of tech support.

This course is great for beginners who are curious about computers, the internet and how both work. This course goes over the essential basics needed to step into the world of computer technology.

This was really informative. I really appreciate all of the people at google for taking the time to make of these videos and present it in a way that a lay person can understand. Thanks Google.

Very great experience and a very practical course oriented course as to get to not only know things but also to perform certain tasks through the grader assignments. Overall a really great course.

This course is grt for those who have a kick for knowing how the technology is working around us and want to know the basics, also it gives a start for the people who want to become professionals.

This course was really intuitive and provided just the right amount of information and framed it in an easy to understand way. I'm really excited about the remaining courses in the specialization!

This course is a must for people that have little or no knowledge about IT. This course is super helpful in getting familiar with the basics and gaining confidence to start learning more about IT.

Great course on the fundamentals of IT and IT support. I would recommend this course for young and old who want to start a career in tech or just learn a little about how this all comes together.

Thank you to all who put effort into creating this course!

It is a start to something more for a lot of people including myself. I've learned a lot and appreciate how simple and informative it is.

This course is a solid foundation for anyone looking to transition into the IT space. Learning about components and their corresponding workloads is definitely the first thing people should grasp.

I feel like I have learned so much taking this course. I like how the transcript of the course is available as the instructor is speaking on the video. I am looking forward to learning a lot more!

Simply put, the Technical Support Fundamentals course is a very good beginner course for new and existing computer enthusiasts who want to further hone their skills in general computer knowledge.

This course while introductory, did provide added knowledge and insight into what Tech Support is all about. I recommend it for beginners as well as anyone looking to add to one's knowledge base.

If you want to learn IT support from the very basic, this course is for you. However, do not satisfied yet, you will also need to learn more in the field especially regarding the troubleshooting.

Gracias por todos la ayuda y el material de apoyo ... lo recomiedo por es posible acceder a conocimiento si existen bases y perosnas dispuestas a compartir para que otros podamos aprender también

They covered every part required to be a good support analyst and all the mentors were super cool and had great body language. Highly recommended for freshers that are applying for support roles.

I was really interested in this course! but I was afraid that this would stress me out. however, when I decided to take this course, i have so much fun and gain so much skill. thak you, coursera!

Growing up, I was always around technology. There's a good amount of information on this course that fills in some of the gaps in my knowledge and it is a very interesting course. Thank the team.

I so much love this course. The instructors are all excellent and could make you understand better. I encourage you to take the course and finish it. It's a great place to start for the beginners

I was very happy when the course was completed and the certificate appeared on the screen. All the teachers of the course gave very good information. I am very grateful of Google and Coursera.

This course got the IT basics explained in a way that anyone can understand! Also, I'm seriously considering trying out Linux Umbuntu as a result. It's not nearly as imposing as I thought it was!