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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

TR

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Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

JC

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Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

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6601 - 6625 of 10,000 Reviews for Technical Support Fundamentals

By Umar A B

Apr 8, 2018

one of the best and easiest way to learn about how technology evolve and how computer calculate , store and process data

By Richard W N

Mar 29, 2018

Excellent beginning course for the IT Support Professional Certification program. Good information and fantastic tools.

By David G

Mar 4, 2018

This course is well done and teaches the basics and beyond for new, hopeful and established members of the IT community.

By MUHAMMAD H

Sep 5, 2024

i am feeling very happy after completing this course. thanks to all of my instructors who teach me during this course.

By Pedro S

Aug 3, 2024

It's a worthwhile experience, made concept i thought to be difficult easy. now i cant wait to dive into the world of IT

By Olatayo P

Nov 3, 2023

Its been a whole new amazing experience for me and trust me its worth every effort put in! Thank you for the privilege.

By Freddy M

Sep 6, 2023

Muy agradecido con todo el equipo de capacitadores de Google por compartir su conocimiento y experiencia en este curso.

By Wasiu A A

Jun 8, 2023

The course is informative and highly educative. I will recommend it for anyone wanting to build capacity in IT support.

By Anil A C

Jun 1, 2023

it was one of the most straight forward course i have ever taken, it is easy and friendly interaction with the lectures

By Amy P

May 27, 2023

This is a good course with great information on fundamentals. I appreciated learning such a broad range of information.

By Vitaliy G

Apr 13, 2023

This course offers a fundamental knowledge about IT support specialist. That is only trampoline to start in field o IT.

By Stephen B

Mar 24, 2023

Great course well worth the investment. Very polished and professional. Everything you'd expect from Google and More!!

By Mohammed H

Feb 15, 2023

it was fun learning all this from scratch i enjoyed the videos and instructors was really friendly my favorite is Marti

By Oluwasola A

Oct 24, 2022

The course is very insighful and beginner friendly. I'll recommend it for anyone just starting out in the world of IT.

By Surekha N

Sep 30, 2022

These are the basic fundamentals which helps you have strong knowledge on computers which helps in future IT industry.

By Hector M

Sep 30, 2022

Easy understanding of the fundamentals of computer networking and the internet. Each instructor gives a great lecture.

By Harshnarayan S

Sep 26, 2022

Throughly enjoyed the course for its structure and easy. It made me more confident about aspects which I already knew.

By John K

Aug 31, 2022

Excellent overview done very efficiently at just the right pace. I am looking forward to continuing with this format!

By Jonalin S

Jul 16, 2022

I really enjoyed the online course .this was my first online class. I am looking forward to taking more online classes.

By K T

Jun 27, 2022

I loved it! I do wish that there were more practice quiz's or maybe a seperate section with a shloo of practice quiz's.

By Thalente P N

May 30, 2022

Fantastic I Love the course, very freindly speahers and Lectures,and I can definatly recomend it to others. Thumbs Up!.

By Joseph M

Mar 28, 2022

This course has a lot of great information! I think this is a great experience to get a kickstart into the IT industry!

By Michael P W

Mar 23, 2022

I will say with 15+ years in IT I learned a few things in this course. I look forward to moving forward in this course.

By Cameron D

Mar 23, 2022

Very well put together, easy to follow, and accessible for anyone regardless of their prior experience with technology.

By J. B

Mar 7, 2022

Great Course that is broken down into very digestible chunks. Delivered in a very mild manner non-intimidating format.