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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

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I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

KD

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I am having issues with the Qwik Lab and can not get a response so I can finish the course.please can someone help me as now for what ever reason when I tried to figure out what to do now I am blocked

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8776 - 8800 of 10,000 Reviews for Technical Support Fundamentals

By Jorge H

Aug 26, 2019

Great overview of support fundamental, insightful and not loaded with nonessential information.

By Tre S

Aug 5, 2019

This is a Great interactive, that provides efficient information that is needed for this career

By Daniel G

Mar 15, 2019

Great introductory course in this series. Eager to move on to the bits and bytes of networking!

By Didit A S

Nov 30, 2018

Love technical support, is there next course related tot his course ? i will sign up and get it

By Matt P

Sep 5, 2018

This course was very educational and eye opening in regards to computing. Definitely recommend!

By Janet R

Jul 17, 2018

Very informational and a good intro to IT. Helps i you're unsure about continuing on this path.

By Aleksandra K

May 18, 2018

If the person is not familiar with the IT at all, this course will provide basic understanding.

By Abhinav S

Apr 30, 2018

Nice, concise and simple explanation of basic concepts of IT technologies. Great for beginners.

By Henrik D

Apr 18, 2018

Excellent overview of the various areas of expertise in IT careers! I recommend it to everyone.

By பிருதிவிராஜ் ப

Apr 5, 2018

Awesome! Each Part Of The Course Is Very Comprehensive And Is In Depth In Detail. Super Course.

By Deleted A

Mar 24, 2018

Really nicely done,

The instructors are well spoken and easy to understand.

I enjoyed the labs.

By Alex B

Aug 6, 2024

I started as a newbie and now I got a lot of Basic knowledge from this course. Nice Work guys!

By Maria N

Jun 23, 2024

Wonderful content I have enjoyed every lesson, and I have learned a lot of new stuff about PC.

By Kleber T

Apr 1, 2024

A very complete course full of top quality content, I believe everyone should take this course

By Nadine

Mar 6, 2024

IT support course is a great course to learn about the fundamentals of Information Technology.

By Godwin B

Jan 5, 2024

A super duper exciting experience. Thanks to Google and Coursera for this learning experience.

By Daler B

Oct 25, 2023

This is a great platform to learn new skills and get ready to pursue a new career in IT field.

By Devin L

Oct 15, 2023

Very educational and explained in a way that even an extreme novice such as myself understood.

By Naheed H

Aug 22, 2023

it super great experienced i learn lot of things specilay trouble shooting explained very well

By Aldrin A

Aug 22, 2023

This course really provides the fundamental information and knowledge that need in IT support.

By Taha A

Aug 13, 2023

Wonderful explanation of Basic IT concepts! Looking forward to learning more advanced courses.

By Mon M A

Aug 13, 2023

Thanks, my name is Mon Myat Aung so I want to change Mon Aung to Mon Myat Aung on certificate.

By Linda G

Jul 11, 2023

This is a very informative course! It definitely leaves you feeling prepared for the IT world!

By Nick F

Jun 27, 2023

An excellent overview of the basics of technical support! Very glad to have taken this course!

By Alia G

Jun 25, 2023

Very User friendly and informative. I was able to understand the concepts presented very well.