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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

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I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

KD

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I am having issues with the Qwik Lab and can not get a response so I can finish the course.please can someone help me as now for what ever reason when I tried to figure out what to do now I am blocked

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8976 - 9000 of 10,000 Reviews for Technical Support Fundamentals

By Ashkan M

Jul 28, 2018

great into, i like how it gives you a little of each section and what to expect going forward

By Soha M

Mar 26, 2018

It was a very interesting course with a new vision of a technical support.

Thanks Google :)

By Brian J

Feb 27, 2018

So awesome to learn so much about the world of IT technical support. cant wait to keep going.

By Agustin O

Feb 19, 2018

The basics are great to start out with, makes you want to learn more and see where things go.

By Joshua O

Jan 23, 2018

Very good information to get a grasp on what I am going to be learning in the future classes.

By Nikki S

Jul 17, 2024

The course was very easy to follow and learn from! I have recommended this course to others.

By Timofii V

Jun 24, 2024

good course. I finished quickly because I skipped many of the videos, and just did the tests

By James L

Feb 7, 2024

I have a very basic knowledge of IT and this course taught me more than I expected to learn!

By Damee D O

Jan 24, 2024

The course content lecturing style of lecturer and material provided are inspiring thank you

By Nelida M

Jan 18, 2024

This course was a great overview of IT fundamentals, especially for ones that are new to it.

By Lori “ H G

Oct 31, 2023

This is the beginning of my tech journey and I feel like it is a great course to start with.

By Tshepang M

Jul 27, 2023

super informative, great teachers, a purely wonderful experience for those who love to learn

By cabdinuur m

Jul 13, 2023

thank for google it support really i learned about computer skills and have same good skills

By Krishna M P

Jun 26, 2023

I'm very happy to inform you I'm learning a lot form Coursera Technical course fundamentals.

By Chhunchhieng B

Jun 18, 2023

The course is well prepared and straight to points I can learn a lot and understand clearly.

By SAHATHAT Y

Jun 14, 2023

I like this practice because use to real customer and technical expert for enchant my skills

By Brinny C

Apr 14, 2023

Accessible and thorough overview of modern computer hardware, software, and troubleshooting.

By Wei C S

Feb 23, 2023

It is really funny and easy to learn.(( I was a MIS student and learn this course for review

By Ishmael R

Jan 5, 2023

Wish I'd been aware of this course before I started technical support. It would have helped.

By Aarinola O

Oct 28, 2022

Awesome course and very informative with easy basic language to explain the big termilogies

By Mbonimpa P P

Oct 3, 2022

I learned a lot in common, I am loving every minute of studying, these lectures are amazing

By Jason F

Sep 6, 2022

Great course and very informative! I loved the presentation of information and labs as well.

By BUNMI S

Sep 5, 2022

It's been an amazing journey so far.

Thank you for this great insight to achieve a new skill.

By Hafiz S u R

Aug 20, 2022

It was really a good course content to learn about the computers in ternally and externally.

By Jerry W J

Aug 18, 2022

Terrific beginner course. Teaches you all the basics. Very comprehensive and easy to follow.