Awesome Course...had some issues with the labs, but the kind folks at quiklabs helped out with a little bit of persistence on my part. I learned a lot. And I liked the instructor.

The window package update in command line was a bit difficult to understand. In the supplemental reading - there are so many choices - it gets confusing and is very time consuming!

i like that they do not just let you blow through the weeks at the end they do test your knowledge and expect you to fix all the issues you learn about through the first 5 weeks!

It is a nice course but hard to go through , needs more explanations by practical steps i.e more examples , moreover supplemental readings need to by more adjusted to the topic.

Quite good and detailed but the Last week exercise if the required objective is not reached a better feedback of what is further required to reach the objective should be given

Lots learned, but one gripe. I don't think the exams at the end are really the right time to get aquainted with writing linux commands, some practice first would be more humane.

overall this was a very good course. I already have experience in about 1/2 the material, but this course gave me a broader perspective and experience with the tools out there.

In this coure I have to gain lot of experince to Operating system.

But In week 6 Gradded assessment is very very difficult to solve, first, I'm not understrand what I have to do?

It covered a lot of great material. The labs operation, and issues caused it to be a bit frustrating at times though. If the labs had run seamless, it would have been 5 stars.

Linux OS can be frustrating if you have had no exposure to it previously. I learned a lot about it. Windows OS came somewhat as a review, but I still picked up new knowledge.

this one is one of the tougher certs but i think its one of the most helpful with the file of computer support. this really is gonna be the most helpful course fo these certs.

Could have used more forced interaction with the terminal commands, especially with the Linux examples, but otherwise a thorough course for establishing fundamental knowledge!

this is a good course to learn about OS. I really learn something new, especially about linux os and upgrade my knowledge about windows os especially how to use windows shell.

La parte mas dificil me resulto los trabajos de la semana 6, y algunas opciones que no entendi de la maquina virtual y de como revisar si habia cumplido las tareas del examen

pretty solid. glossed over some stuff that could have been made more clear, or seemed more relevant to the course. was a little too random at times, getting away from topic.

Only reason I don't give it a 5 star is the Linux test was broken, 2 of the processes where either had broken commands in my testing environment or instructions were lacking.

I really had a hard time but got alot from this course, the lab work really forces you to do the work and gives a real understanding to concepts. Thank you for the courses.

It's very interesting and provides much information on how to even fix your own devices and see how they can be improve. Still challenging and have to think outside the box.

Some of the labs have rough documentation. The final assignments are a little into-the-deep-end. But that's ok. Lots of great info presented in an easily understandable way.

I knew almost all of the Linux stuff already, and all the GUI stuff for Windows, but...the PowerShell introduction was great, I am really looking forward to using it more.

Learning the windows command and powershell was great, Lunix was difficult due to not having a lunix machine and having to use a VM which was slow and not as responisive.

Great course to troubleshoot OS related issues, but be careful when dealing with the Windows' Qwiklabs. Review each step and contact support if it's not giving you score.

good course, very dense information, some of the back and forth between powershell and bash can be really hard to fallow and will most likely get mixed up in your head.

For all courses in the IT Support Professional Certificate, the Text accompanying the lecture videos need to be edited (cleaned up) to comport with the lecture videos.

This course is full of Labs. At the end they build on each other. The task are easy to complete but they do require you to have a basic understanding of systems first.