I've never been more frustrated with a test. I knew what I was doing, but I feel it had to be to the standards that you taught. There is more than one way to skin a cat, but the result should still be the same.

It would be helpful to have more quizes that required you to work more with the commands. There was a lot of material covered re: Operating Systems and You..... One of the most challenging courses thus far.

Lots of good information and commands. But some of the labs gave me problems, and wont accepts the commands making me stuck at 92% and wont let me compleate the course beacouse i cant compleate those two labs

I loved this course don’t get me wrong! But I think there needs to be some more hands on work. I thought I was doing very well until I reached the very last quizzes or tests, they were very difficult for me.

I would prefer if there were videos explaining the processes instead of all those supplemental readings from Wikipedia. I didn't expect to pay for a course and receive wikipedia links, kinda disapointing.

I think the course has taught me valuable fundamentals, as well as some extras. Personally, I wasn't very fond of switching between Windows and Linux so often, as it made keeping notes on paper tedious.

Not the best one of the courses, a little dry. Glad for the hands on labs though. They are a little rough and don't do exactly the best job, some are down-right difficult because of poor instructions.

Everything was good until I got to one of the assessments. The system was rigged and I had to contact support to take the assessment off my list so I could pass the course. What an inconvenience!

Definitely not a power user course. The first hands-on lab asks the user to create, copy, and delete a couple of files and directories using Windows GUI. This is more like an intermediate course.

Course content was useful but the external graded labs were difficult to interact with and often no more than an exercise in copying the commands into the window without understanding the process.

Packed with a lot of useful instruction, but very confusing to me in the end. I barely struggled through the final Graded Assessments and it left me feeling like I had not learned one thing well.

This course was really a challenge and you have to go back and review your notes to be able to answer and figure out the labs. It somehow gives you an idea of what it's like in the real field.

As a total beginner to linux, there were a few too many commands for me to take in at once. It would have helped if there had been more practice in between videos so that i could try it out.

Some labs weren't recognized by using the powershell which is how we learned it so I was stuck for a moment until I sent in a help inquiry which should add details to the lab for others....

I prefer to not showing the teacher in the whole screen just a small screen in the right-bottom or left .... that will be more beneficial and makes the learner more focused on the content

some of the graded assessments for Linux are hard to understand. I still feel like I have very little idea how to do anything in Linux. Windows part is great I understand everything

Uneven. Some lessons really skimmed the material and were not very useful. And this is another course where the supplemental reading could be selected more carefully to be more pertinent.

I know that software in so critical and important with computers and technology. I think this course has been the most difficult for me and it will take me a while to learn the commands.

I learned a bunch of stuff, but the answers to the testing material were given right in the testing material, so I don't know how much I really know, and employers wouldn't know either

The instructions in some labs wasn't complete like in the last lab Week 6 Linux lab there was no information what is the proper file name of the file we want to change permissions for.

Good course to get your feet wet. Though to become a real tech support wiz, one has to find ways to go deeper, knowledge wise, and keep the ever updating knowledge base refreshed.

Would be better to partner with a website that offers coding instruction. Your method for learning how to code is inefficient, nothing really sticks. We need a lot of exercises.

good class with a lot of info. I would say break it in to a few smaller labs where we practice the command lines more to get better accustomed with stuff and it would be great.

The quicklabs content didn 't always reflect what we learnt in the videos. Instructions in quicklabs were sometimes misleading and sometimes the virtual machine didn 't work.

This would be so much better with an environment to practice what we've learned. Some of the lessons were impractical (or even dangerous to my system) to practice on my own.