I did not know that what is included in the operating system properly, when I started reading the operating system on Google Course Era, I gradually came to know that what is covered in the operating system and what is not and What things come in the operating system, I liked it very much after completing the course and I got to learn a lot of things, what I did not know about the operating system, I got to learn that too and I advanced from zero in this course Learned about the operating system up to the level, for this I say thank you to Google, because this course has been made very good, Google course is thank you soo much.

Brilliant! Even seasoned IT Pros will take a little something from this course. I love learning and have been in IT for years now. I wish we had a course like this when I first started. I have picked up some awesome tips. I would recommend the full IT Support Course to anyone looking to learn more about IT Support.

If you are completely new to the world of IT support. I recommend taking your time and making notes, this will help you with the graded assessments at the end of the course. Also, be patient with the labs. They are an excellent way to give you hands on experience and you do get ample time to complete the tasks :)

Favorite course, I need all the Linux I can get, it is very not second nature like Windows is for me. And more powershell CLI was beneficial, even with many years of computer experience I still learned a ton. Will say removing the check my progress from the last two labs, it was extremely frustrating getting them completed, tried the support help, which ironically they did nothing, redid labs like 5 times for Linux because there is no tolerance for completing task except for the exact verbiage lab wants in commands. Windows lab had to do three times again because it was not recording my score in this lab either.

This is a tough course, densely packed with information and resources that I will take with me into a new career. It is challenging, helpful, and interesting from different perspectives. The extra material encouraged me to read and to learn about different IT areas. I like that early on, Google emphasizes that different people, with different backgrounds and interests are all successful Google IT people. They do not have a stereotype employee but diversity. Also, I was really surprised they talked and showed examples of tech interviews. I've always loved IT, but never pursued it beyond a hobby, until now.

I think this might be the best of the five Google IT courses.

I found that the concepts were broken down and discussed well, there were numerous practice quizzes to test understanding, and the labs helped to see the theory in action. This was a challenging course though it was always the content that was challenging and not the way the course was designed. By the end, I had developed a better understanding of operating systems, especially Linux.

Overall, I would highly recommend this course as a core part of the Google IT certificate, or even as a stand alone course.

The course "Operating Systems and You: Becoming a Power User" offers a thorough introduction to essential operating system concepts. It covers key topics such as system administration, file management, and troubleshooting techniques across different platforms. The hands-on exercises and clear explanations make complex concepts accessible and practical. Overall, it's an excellent resource for anyone looking to enhance their skills and become more proficient with operating systems. Highly recommended for both beginners and those seeking to refine their expertise.

Overall, this was a great course that contained a lot of useful information that I'm sure will be useful in all aspects of computer use. My biggest criticism is that it was hard to follow along and do the programming at the same time as the instructor because she had pre-saved certain things for each example. It would be good if the classes provided some directory information for how to get set up to work along with teachers using CLI/Bash examples prior to even moving beyond the class intro. Apart from that, I loved this teacher's teaching style.

This was a truly awesome course packed full of great information! This course had a great pace, covered many topics but also dove deeper into technical areas that I didn't expect to see. Awesome host and production and the graded assessments were fun and challenging. This course introduced me to the powerful world of using command line tools, featuring many examples in Powershell and Linux BASH. Highly recommend this class for computer enthusiasts looking for a smooth, but detailed overview of the modern Windows and Linux operating systems. 5 stars!

Thank you Google, and thank you to all those in charge of these successful educational courses. Thank you Cindy Quach Thank you. You were great with your explanation. I did not expect to benefit and acquire a skill like this one day. I encountered difficulties in some laboratories, but I succeeded in them. I thank all those in charge of these laboratories, lessons and courses. My success is nothing but one of the fruits of your success. You all wish you everything that is beautiful and wonderful in your life and in your career.

Ohhooo! the course journey was amazing. I learn so many interesting deep things about OS's. I learned so many powerful things like Power Shell & Bash command, about user & groups, permissions, software & package management, file system types, process management, remote access, virtualization and the very most interesting & super helpful logs.

In week 6 lab I was most struggle for submit assignments, i tried 4 times to pass the assignment. I must complete next tow courses in IT Support Professional Certification. Thanks!

I enjoyed the review. As someone who has experience, this is helpful to get hands on experience while looking for a new job. I can't give myself the experience of providing remote support by myself, so this course was very useful. I look forward to the next course.

Three things that I missed while studying this course are: the Powershell ISE; the object oriented features of Powershell, and; BASH scripts. I am not complaining, but I wanted to mention that both of these fit into the subject material of the course.

Good material and well presented. Runs through everything quick enough you don't get bored or lose interest but not so fast you can't keep up. I enjoyed learning some new commands and a bit more in depth on some I was already using. My only nitpick (and its a very small one) would be that there is a bit of time wasted in having the instructors talk about what they are going to talk about...seems kind of redundant but the time sent on it is minimal so not really an issue that impacts learning the material.

Hello there,

I can not say, "Thank you!" enough. Taking this course is so rejuvenating. I am a first generation University graduate that worked very hard to put myself through school clear to completion and yet my career has been a very challenging one. Due to this, the cost of completing the University degree has caused great concern at times. Taking steps to complete this course gives me such hope and preparation for a more stable career future. Very grateful for the course.

Thank you,

~ LaGayla ~

Well it was nice to learn new thing that I never thought I will be able to considering my age, but at long last, I have done it, now I believed that, there is nothing to prevent anybody from learning to do a new thing. To me the course was well presented, if you do a little research about the topics and read more about it, everything will fall from the right places and the understanding of the topic will be clear. Thanks Cindy and everybody that made this course possible. Also a big thanks to COURSERA

I loved this class. I'm excited to use what I've learned and even though I have completed the course I still review my notes and the videos. When I get stuck or cant remember exactly what to do, I can review the video(s). Qwiklab could be tricky, mostly because I would shrink the instance so I could read the instructions again, and occasionally pull up my PowerShell rather than the one in the VM. Overall, it was a great experience that I enjoyed. I look forwared to using my new Power User skills.

wow, i never thought i was going to finish this course. there were some areas that were kicking my rear end but eventually overcame the situation. very informative and instructive program. i wonder how can we memorize all those commands? there is a lot in these trainings that if i don't practice i think might forget some of these lessons. i guess i need to keep reviewn videos and reading until i find a job in which i can actually put all i've learned into practice. Good luck for the new students.

Awesome course which will make you a power user of windows and linux operating systems. Thanks Cindy Quach for a great lecturing. I decided to 4 star because, I had issue with the last lab of windows "Use Logs to Help You Track Down an Issue in Windows ". But they cleared it within a day. If anybody having issue with that lab just remember that we learned during these courses(***contact for support LOL***), qwiklabs and coursera have good IT support team. So share your problem with them.

A really enriching experience. Great exposure to the main OS's and troubleshooting techniques as well as tools needed to start a support career. The labs are amazing as far as putting in motion all the knowledge acquired throughout the course. The instructor was very knowledgeable and was explaining the concepts in a very simple manner. She was fun too! Thanks, Cindy, and thanks to Google for making available such a great course. And of course thanks to Coursera for making it available!

A great course to get started working with powershell, commandline for windows and terminal(linux), understanding fundamentals of users, permissions, packages, disk partitions, and remote computer access. Cindy is an excellent instructor and her teaching is very beginner friendly. There are a lot of resources to supplement the learning for this course which would help someone get more experienced in the field. Thanks to Google, Cindy and other instructors for offering this course.

Intense, but thorough. I learned so much. information I thought I was not capable of learning. The Supplemental reading are so intense and there is a wealth of knowledge with the pages. The associate who spoke at the end gave so good pointer and one that I know will help me, is a good mentor. The mock interview was good also. Knowing that I don't have to know everything, but a willingness to learn is what I need right about then. We had so awesome instructors for this class.

Cindy Quach (Site Reliability Enginner in Google) is a really good teacher and she has made the lecture and lecture-contents very easy.Before this course I have never used Linux operating system or windows command line or Powershell in windows. It is a great experience.Now I am more confident about using command line Microsoft and Linux operating system although I know I have to learn a lot and practice a lot continuously to become an excellent and professional IT specialist.

Great course, lots of very challenging and useful information. You'll learn about Linux and some of the inner workings of Windows, plus lots of tools and programs that are really useful. Great course!

The Course was excellent. I have learned so much about Directories users administrators and groups, Packages and Dependencies, File Systems Types, Managing Process and remote Access. All these topics has given me an incites on how to work effectively with the Operating System.

This course should stay here on coursera, I have to finished it but I have to review all of them. I learned a lot, I'm trying to download all of them. But it's too late. I have to start over from the 1st course to download the videos. So far so good, just need patience and more practice. Thank you! to all instructors! all coursera workers. Looking for more to learn here coursera after this Google IT support specialist course. Thank you! see you again for the next courses!

The course is great, for people saying bad about Qwiklabs giving 0 in lab score, not connecting etc. it's not true for me, all are working fine. And believe me if I say this that qwiklabs is giving you zero score because you're not doing the labs right, there is something wrong on your commands. And for the connection, maybe it is because of your internet or because again you did something wrong on connecting procedures. The instructor is the best too, overall 5/5. :)

Regarding the course, I really liked learning to use different tools for both windows and linux that could help us in the not too distant future. I am glad to gain knowledge and skills of powershell, Linux File system and Command Line Interface. I am very motivated and fascinated by the courses that are being taught on these google cousera platforms. It fills me personally with joy that despite my age I can still study with you. Thank you for this opportunity.