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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AR

Mar 3, 2020

You were such a hit. Thanks for this course and the next five more! On behalf of our entire organization, thanks again for taking the Conference to a whole new level of education and professionalism!!

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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6901 - 6925 of 10,000 Reviews for Technical Support Fundamentals

By Dan F

May 30, 2020

Awesome course so far and well laid out. Speakers are very easy to follow and supplemental readings are very helpful

By Neeraj S

May 30, 2020

Amazing Content !! Learn a lot about Computer Hardware, Software, Operating Systems, Networking and Troubleshooting.

By Divine J N

May 7, 2020

The teachings were knowledgeable, concise and informative. It was also skill enhancing as required of every studies.

By Hector A A G

Apr 27, 2020

Felicidades por este curso; Muy bien estructurado, facil de entender, ameno, y te engancha a seguir aprendiendo mas;

By Gianni B

Apr 24, 2020

Good course with ample information necessary to a solid understanding of the foundation of computers and IT support.

By Akshay J B

Apr 24, 2020

This course is is really helpful to improve your IT knowledge and I think it is most important as computer engineer.

By Mohammed S

Apr 10, 2020

Very pleasant course, walked you through a broad spectrum of IT topics from scratch and did a very good job at that.

By Daon R S

Apr 8, 2020

Really gives the basics into understanding the foundation of how computers work. Looking forward to the next course!

By Guilherme V d S

Mar 27, 2020

Até o momento o curso me parece muito proveitoso. Além de nos suprir de informações, norteia para mais conhecimento.

By James C

Oct 19, 2019

This was really a very good course and I would love to take the other courses associated with this Google IT Support

By James B

Aug 21, 2018

Great overview of the ins and outs of IT Support Specialist! Inspired me to forge ahead! Onto Course II and excited!

By Faisal S

Aug 14, 2018

This course is good for person who are new to IT Support world also nice for refreshment to IT veteran. Nice course.

By Jeannette C

Apr 4, 2018

Great learning courses! I would highly recommend to anyone wanting to take the steps to become a I.T. professional.

By Giovanni B

Mar 21, 2018

Amazing course for the introduction to technical fundamentals. I really liked taking this and learned a lot from it.

By MAYANK C

Mar 1, 2018

Very good course to understand and make strong the fundamentals . Tutors very well explained it all.

100% recommended

By Antonio C

Jan 18, 2018

This is an excellent course of instruction, it explains all pertinent details in great length and in layman's terms.

By Renan L d S

Nov 13, 2024

Eu gostei muito do curso, por ele possuir especialistas na area e falar de uma maneira simples e facil de entender.

By Tamim A

May 16, 2024

دورة رائعة سلسة سهلة الهضم ومليئة بالمعلومات المفيدة والمميزة وترتقي بخبارتك ومهاراتك وتصقلها حتى بدون خبرة مسبقة .

By Jude O

Jan 1, 2024

Information was presented in way that was easy to understand and labs were helpful for practicing what was learned.

By David D M G

Dec 18, 2023

Escuchar las clases es como conversar con cada uno de los maestros. Las explicaciones desde cero motivan bastante.

By Daryl S C

Nov 27, 2023

Well presented, quality information, but it is a foundational course, so not extremely deep into the subject areas.

By Edwin V J

Oct 19, 2023

I really enjoyed this course a lot and I will continue to learn more and every now and then come back to the basic.

By Eduardo H

Aug 23, 2023

Amazing course. I love how simple and fun it is to learn with these certificates fantastic way to start. Thank you.

By Hamza K

Aug 9, 2023

I've learned this course with love, and I'm so excited to start the next one...

Thank you Coursera

Thank you Google

By Arica R B

Jun 2, 2023

It was a great course! It provided direction on how to manage Support questions best and I really appreciated that!