Awesome course! I learned way more then I thought I would. I had some knowledge going into it so I thought It would be easy for me. I was surprised at how much I didn't know and all the things I learned. Over all a great introduction to the IT field.

It was a great experience for me. It was not intimidating at all. That was the main reason I could finish the course. If the lessons were so hard and incomprehensible, I don't think I could be successful to finish all the courses.

Thank you very much.

The course is just superb. I already had my degree in engineering. But, its just wow! It help me to go through all the minor details that have run down the drain during all these years. Also, it brought me up-to-date. Thanks Coursera. Thanks Google.

Wonderful  and easy and friendly way of teaching I really appreciate I will look forward to learn other courses on the future which is found here in Google great job!!! And I advice any one to take this course even if you are a bigger or advanced!!!

This has been an amazing experience. Thank you so much google. Please, I wish to encounter more lab walk-throughs. I really hope this will be the alternative to certifications in the Tech world cause I honestly dislike compTIA. lol great job google!

Lots of videos. Makes it easy to learn the basics. The presenters are well rehearsed and the delivery is professional. There are some leaps that are made between the basics and more in-depth material so researching topics on the side is recommended.

Excelente Curso. Los videos increíbles. Las pruebas para cumplir los objetivos están muy bien elaboradas. Aun con 30 años de experiencia en TI aprendí mucho, lo recomiendo si están iniciándose en este oficio tan bien remunerado y con mucho prestigio

Definitely a course I would recommend to someone who has a lot of interest in the IT field but no real world experience. I've learned many things and I've really enjoyed the hands-on labs. It's definitely a solid first step towards a career in IT.

It's a wonderful course that give basics fundamentals about PC hardware assembling,OS,Troubleshooting,Documentation all concepts in very basic terms,That solves all of your basic doubts & make you curious to dive deep in with further courses.Thanks.

Learned a lot of Linux and windows 10 and how to go down each step to find out a issue for a PC and to explain it in the easiest way possible to someone that does not understand them fully and how to properly install software through remote service.

A headstart into learning about the world of IT support! Thank you Google for coming up with these courses to help someone who has no IT background to be able to self-learn and try to break into the IT industry. Great course, definitely recommended.

En general el curso me parece muy interesante, aporta muchos conceptos y conocimientos generales para un soporte de ti, las evaluaciones te permiten demostrar lo que has aprendido durante el curso. Y continuare con el proximo curso de Certificacion.

The course was awesome and I enjoyed it. Full of information and basic knowledge making me more clear how the computer works and to operate it properly. Thanks, Google for allowing me to join this course, and I'm eagerly waiting for the next course.

Its a great course for beginners, But if you have prior knowledge and experience of fixing tech problems of your friends then it might seem too easy for you. But it will still manage to surprise you with the communication part. Great course for sure

I have learned so much. In my wildest dream, I imagine accomplishing a course more in IT Technical Support. It is a great feeling. To be able to say that I can and I will continue to perform. This is a new spirit for me. Thanks, Coursera and Google.

If you are willing to put the time in yourself, and don't rush through just to get it done and really focus on learning the material you'll do fine. If not, it won't do you any good. Hope you have a passion for IT, because it'll put you to the test.

I loved this Course. Honestly I enjoyed every part of it. It was very easy to understand the course materials and what was expected. While it was slightly frustrating with loading the Window labs, I was impressed at how easy and quick the labs were.

very information if the rest of the courses are like this demo this is going to be a fun education instructive and amazing course ill be taking everything was giving in easy to eat bite (no pun intended) sized segments for digestion and instruction.

The lessons are offline but the quality of the teachers and the lessons are taught in an interactive way as if the lessons were online. Really professionalism, quality and content are excellent, thank you very much, I learned very good information.

I personally think this is one of the great course. Very basic, so the layman can really follow and grasp every detail. You guys are doing a great job. Thank you for making such knowledge, understanding and tool available to everyone. Kudos to you.

This course was really helpful because, there are some points that I didn't remeber maybe because it's something that not belongs to my daily day, but there also a lot of interesting ideas, information and tricks that you can use in your daily day.

Very informative course. I learned a lot! Take your time to fully absorb the lessons in this course as it will pay dividends as you go about your life.

It teaches you crucial problem-solving skills that will help you in the future and not just IT.

Great introduction to all things IT! I'm excited to dig deeper into every topic now that I know surface level concepts for each that I can refer back to. I feel like I've truly gained knowledge that I'm excited to apply to new subjects & material.

This course is a great introduction into the world of techology. It does such a great job teaching all different kinds of topics. I happy to say that I will be taking the skills I learned here and used them in my school work as a software engineer.

Awesome instructors. The concepts are explained well. I do wish there was more practice and exams throughout the course as I and a visual hands-on learner. Maybe an additional practice area could be added for courses for the more hands-on learners.