I learned so many terms and enjoyed this course !

Great course and instructor! Real life applications covered in this course are useful in practice.

good summary to apply directly on the job

I definitely learned a lot

Whether you're just starting your journey or you're a seasoned expert, this course provides everything you need to enhance your business process improvement skills and achieve even greater success.

It was such a thorough course giving so much of insights on different angles of leading a business. A must for every operations manager to attend.

Excellent Teaching

demonstrating the process improvement methodology in a very disciplined and credible manner.

The course offered a comprehensive understanding of core operational processes that are critical for managing efficient and effective business operations. The material covered a wide range of topics. What stood out the most was the clear and practical approach to real-world examples, which made the concepts easy to grasp and apply. The use of case studies and practical exercises also ensured that the knowledge could be directly transferred into everyday business scenarios. The lecturer, Jeffrey Berk, was highly knowledgeable and always ready to clarify doubts. His expertise in the subject matter helped bring clarity to complex topics, and the overall structure of the course was well-organized and engaging. I particularly appreciated the emphasis on problem-solving techniques and process improvement methods, which I believe will be invaluable in any business context. This course has not only expanded my understanding of operations management but has also equipped me with the tools to drive operational excellence in any organization. I highly recommend this course to anyone looking to gain a solid foundation in operations management, whether you're just starting out or looking to sharpen your skills in this area.

The "Operations and Process Management" course offered a comprehensive exploration of both foundational and advanced concepts in process improvement and operations management. Jeffery Berk's teaching style was highly effective, skillfully integrating real-world cases and practical examples to demonstrate the application of theories across various industries. I highly recommend this course for anyone looking to strengthen their operations management skills!

The course design and delivery is great, really helped me get a grip on concepts and strategic thinking.

Excellent training presented by an excellent trainer. Clear, concise and specifics-focused. Thank you!

All the topics were so interesting and I also liked the way and the structure they use for teaching

Coursera is the best, easy to access my study portal every thing was just perfect thank you.

Excellent course. Great additional learning resources. Well structured. Thanks prof.

Great course to learn new skills or review, refresh, or master old ones.

The instructor was fantastic and the course material was very useful!

Excelente. Preciso y conciso.

Incredible course

great course!!!

Overall good and good to follow. It would be great however if the shown presentations could be shared. Talking about digitization but forcing everyone to take notes by hand seems a little old-school. I always benefit more from scripts that I can edit and take notes in.

The course is very good. But I want to earn a certificate.

Very good course.

very usefull

I didn't find this course very engaging.