DM
Aug 13, 2023
Course was very knowledgeable and worth taking. I feel like the training wouldn't be complete if I didn't know about security and how important it is not just for me but for everyone using technology!
OA
Jun 30, 2023
Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
By Steven
•Jan 29, 2022
I don't feel like this was adequate at all really. It was a ton of jargon blasted off at a thousand words per minute. I watched all the videos several times, and the questions and quizzes seemed very disconnected and obscure in relation the actual course material. Half the time things that were right answers were wrong, questions worded poorly, and a lot of vague stuff.
I'm a huge note taker, and I didn't even know what to take notes on or what is supposed to be important information. Half the stuff was never touched on again, and the other half of stuff was touched on all too briefly.
Do I have more knowledge than I did before taking this course? Yes, a bit. However I feel most of what was "taught" (or being spoken at you) in this "course" was very fleeting and ephemeral information.
By Nick R
•Feb 1, 2021
I learned a lot, like I have some ideas at what the issues were during course 4 when the tests kept timing out and pumping out "You got this wrong".. when it was right..
It was the backup to that. It wasn't there. I spent some time constantly failing when it wasn't my fault. That hit my spirit HARD.. It took me longer to take this course because I was scared to move forward and hit that road block again. No one responded back to what could have been done, what was done, or will be done.. nothing was ever done or communicated,
So I continued and finished, by my estimations two months behind... and I did pay for that.
By Brendon L
•Oct 31, 2023
Not too fond of this course. It was like the instructor was just talking to himself, I felt like I may as well go read a textbook. The instructor seemed really knowledgeable, but delivery and pace was bad. The Networking course had a lot of information too, but at least they had images which he explained from. In this course there was very few images and when there was, he didn't even explain, just kept talking on. Not to mention lacking a lot of practical learning. I don't feel like I learned much from this course. And I went over videos 3-5 times.
By Jeffrey C
•Mar 9, 2022
A lot of terminology, but not a lot of understanding. After the first week or two, felt like they were throwing defintion after defintion at me with little breakdown of the fundamentals. Crammed a lot of information into each short video, but didn't do a good job of actually educating. I completed the course, but do not feel anything close to an expert. Basically a cursory overview of the topic. Little acutal hands on experience.
By Hesham B
•Nov 17, 2022
Instructor was very good the first week of the course. Later on, it seemed to me he was only reading the material, without interest in really explaining the material. I have had to watch many third party videos to understand the same material he was reading out loud.
By Randall
•Dec 17, 2021
Far better to take Ed Amoroso's courses over at NYU. This is an outdated, rapid-read course that seemed to have little thought other than rattling through a pile of concepts. Little actual teaching.
By Melody P
•Aug 12, 2024
A lot of "Hey, this is what this is called" but very little substance. I feel like I barely learned a bunch of terms but was not challenged to put them to any use until the very last assignment.
By Nate G
•Nov 4, 2022
Lots of words thrown at us, but basically no hands on activities to implement anything. I don't feel like I actually know anything useful from my time here.
By Bryce J
•Feb 29, 2024
The information presented was great and I feel that I learned a lot. But, no employers seem to care that I have this certification at all.
By Caleb J
•Aug 27, 2022
Information is not well presented and visual aides are pretty much non-existent. The supplemental readings are not very useful either.
By Sean K
•Nov 25, 2022
If you know what you're doing it's a fine quick review. If you don't then it's a morass of too little and roo much at the same time.
By Kevin G (
•Nov 6, 2021
I think that with some graphical guidance the topics could be covered more easily. Maybe some real scenarios and diagrams can help.
By Michael W
•Sep 30, 2024
the instructor was using too many analogies too fast. It was very confusing with the terminology and the speed it was coming.
By Tewanna P
•Dec 11, 2020
More hands on learning should be incorporated in to the courses. Providing a better skill and knowledge base for learning.
By Murtaza M
•Dec 23, 2021
It was more theory. It would be better to do some practicle thing that we learned as theory.
By Rath P R H
•Jun 13, 2021
Little bit difficult but I still can do it well and passed all of this course.
By Nicholas P
•Apr 12, 2021
Good for someone who is a self learner and would like minimal hands on.
By samer s
•Dec 12, 2022
I found it less data-info organized related to the previous courses.
By Piyaphong P
•May 22, 2020
It was extremely difficult for me to understand.
By Naja M P
•Jun 19, 2019
more specification when it comes to assignments
By Kingston W
•May 7, 2024
i dont like cousera im glad its over
By Jeffrey H
•Apr 2, 2018
Better than module 5
By Reginald G
•Feb 22, 2023
Windows labs
By Daniel R
•Jul 4, 2023
I am writing to express my disappointment and frustration with the Google IT Support Professional Course. As a student and customer, I had high expectations for the course, but unfortunately, my experience has been far from satisfactory.
Firstly, I found the virtual machine to be quite glitchy, which hindered my learning process. Additionally, I was dissatisfied with the explanations provided throughout the course, as they often seemed to miss the mark.
Moreover, the Operating System section did not meet my expectations, and one particular lab in the first section proved to be problematic. Despite my efforts, the lab never opened for me, yet I was surprised to find that I received a grade for it. Furthermore, I was informed that I exceeded the allotted time for the lab, which only added to my frustration. This situation reflects poorly on both Google and Coursera, and it is disheartening to encounter such issues.
Overall, I strongly believe that significant improvements are needed in the course. The Qwiklabs sections, in particular, were aggravating and not conducive to the learning experience, especially for individuals with busy schedules like myself. It is disappointing to find that the course did not cater effectively to the needs of adult learners.
Considering these factors, I must regrettably assign the Google IT Support Professional Course a strong D-. I hope that this feedback will be taken into account to enhance the course's quality and address the various issues that hindered my learning experience.
As a dedicated student and customer, I trust that you will take these concerns seriously and work towards creating a more satisfactory learning environment for future participants.
By Deleted A
•Mar 31, 2023
Dear all,
I am writing to share my unfortunate experience with Coursera, an online learning platform that claims to offer a wide range of courses to help individuals advance their careers. I completed a course on this platform, but to my dismay, I received a certificate with my name misspelled. Despite reaching out to their support team multiple times, I did not receive any support or help to rectify this issue.
In addition to this, I found that the platform offers no real value. Anyone can access the contents of the courses on YouTube, and since Coursera does not provide genuine certificates, there is no real difference between watching the courses on YouTube or paying for them on Coursera.
I do not recommend anyone to waste their time and money on Coursera. The platform claims to offer a lot, but in reality, it offers nothing but fake advertisements and no support. It is disheartening to see a platform with such a large user base not provide adequate support to its students.
In conclusion, stay away from Coursera. There are other reliable and legitimate online learning platforms available that provide genuine certificates and offer real value to their students.