Back to Successful Negotiation: Essential Strategies and Skills
University of Michigan

Successful Negotiation: Essential Strategies and Skills

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at http://negotiationplanner.com/ . The course also includes an opportunity to use an interactive experience where you can test your negotiation skills before starting the live negotiation. (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: https://learner.coursera.help/hc/en-us/articles/209819053-Get-a-Course-Certificate This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: https://www.coursera.org/learn/negociacion/ To join the fully translated Portuguese version, visit this page: https://www.coursera.org/learn/negociacao Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA (https://creativecommons.org/licenses/by-sa/2.0/) license, and was created using images provided courtesy of Flazingo Photos (http://bit.ly/1zOylRm) and K2 Space (https://www.flickr.com/photos/k2space/14257556613/in/set-72157644732478432).

Status: Arbitration
Status: Planning
BeginnerCourse15 hours

Featured reviews

TK

5.0Reviewed Jan 12, 2018

Great Learning experience, my first but not the last & recommended for those working professionals who have busy schedule and still want to whet their insatiable appetite for contemporary learning

HH

5.0Reviewed May 3, 2020

Great self paced tutorial. Easy to comprehend topics and principles. Quizzes are good method for understanding concepts. You are able to retake final exam and quizzes until you master the material.

SK

5.0Reviewed May 20, 2020

This is a very interesting course available on Courseera. The concepts are well explained with interaction and real life examples and makes us easy to relate and use in our day to day negotiation.

EP

5.0Reviewed Oct 14, 2021

Dr. Siedel is adorable. I feel more confident and meanwhile more thoughtful for negotiating after this course. I bargained on many personal and business purchases, positions, etc. highly recommended.

KG

5.0Reviewed Apr 17, 2017

I had a great time attending this course. Its like a long journey which you don't want to come to an end. Dr. George Sidel and his great efforts behind creating this course should sure be applauded.

DF

4.0Reviewed Sep 14, 2020

The course content was informative and engaging. I have a lot of negotiations with my current role and I found this very insightful and practical. Professor Seidel is very clear in his explanation.

PS

5.0Reviewed Jul 31, 2021

Excellent course by University of Michigan. This course has taught me to see the other side's perspective in a negotiation and use psychological traps on other side to achieve your desired results.

MH

5.0Reviewed May 3, 2020

This is a very complete course that will give you tools for your daily personal and professional life. The teacher is excellent and the contents he teaches too. Do not hesitate to take this course!

PC

4.0Reviewed Sep 11, 2020

I never thought that I would do a course of this type but as I started the course I liked it so much and was so interested in finishing it as soon as possible. Thanks to my professor George Siedel.

DA

5.0Reviewed Jul 18, 2017

He's a Winner from the start. He is very positive, and logical. These ideas can be used at Work, at Home, in Marriage, and in the Local community. Hat's off for a great JOB, outstanding work.

SA

5.0Reviewed May 17, 2017

I conclude the course very satisfied, practical lessons, very interesting content, good structure as well. I am thankful to have learned such a good strategies for professional and personal life.

SS

5.0Reviewed Jun 18, 2019

I learned so much from this online course. I never knew how many different strategies there was to negotiating until now. This course is definitely worth the time and effort to learn these skills.

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