Everything was good until I got to one of the assessments. The system was rigged and I had to contact support to take the assessment off my list so I could pass the course. What an inconvenience!

Definitely not a power user course. The first hands-on lab asks the user to create, copy, and delete a couple of files and directories using Windows GUI. This is more like an intermediate course.

Course content was useful but the external graded labs were difficult to interact with and often no more than an exercise in copying the commands into the window without understanding the process.

Packed with a lot of useful instruction, but very confusing to me in the end. I barely struggled through the final Graded Assessments and it left me feeling like I had not learned one thing well.

This course was really a challenge and you have to go back and review your notes to be able to answer and figure out the labs. It somehow gives you an idea of what it's like in the real field.

As a total beginner to linux, there were a few too many commands for me to take in at once. It would have helped if there had been more practice in between videos so that i could try it out.

Some labs weren't recognized by using the powershell which is how we learned it so I was stuck for a moment until I sent in a help inquiry which should add details to the lab for others....

I prefer to not showing the teacher in the whole screen just a small screen in the right-bottom or left .... that will be more beneficial and makes the learner more focused on the content

some of the graded assessments for Linux are hard to understand. I still feel like I have very little idea how to do anything in Linux. Windows part is great I understand everything

Uneven. Some lessons really skimmed the material and were not very useful. And this is another course where the supplemental reading could be selected more carefully to be more pertinent.

I know that software in so critical and important with computers and technology. I think this course has been the most difficult for me and it will take me a while to learn the commands.

I learned a bunch of stuff, but the answers to the testing material were given right in the testing material, so I don't know how much I really know, and employers wouldn't know either

The instructions in some labs wasn't complete like in the last lab Week 6 Linux lab there was no information what is the proper file name of the file we want to change permissions for.

Good course to get your feet wet. Though to become a real tech support wiz, one has to find ways to go deeper, knowledge wise, and keep the ever updating knowledge base refreshed.

Would be better to partner with a website that offers coding instruction. Your method for learning how to code is inefficient, nothing really sticks. We need a lot of exercises.

Good course, but the Qwiklabs in Module 6 needs some reworking. Hard to find what they were really trying to get at and had significant trouble getting onto respond to texts!!!

good class with a lot of info. I would say break it in to a few smaller labs where we practice the command lines more to get better accustomed with stuff and it would be great.

The quicklabs content didn 't always reflect what we learnt in the videos. Instructions in quicklabs were sometimes misleading and sometimes the virtual machine didn 't work.

This would be so much better with an environment to practice what we've learned. Some of the lessons were impractical (or even dangerous to my system) to practice on my own.

I Linux, I thought they went fast showing all the different commands. Trying to remember all of them was difficult. The woman instructor talked fast and was hard to follow.

Excellent program and teaching, but the laboratory is a disaster (not the exercises in the laboratory). Too often you run into issues that have nothing to do with the course.

When you complete the the graded assignment on the VM instance, the wait time for the completed confirmation is too long. keeps you wondering if you need to retake or not.

The bugs made the course more difficult during the hands-on exams. They will also only allow the one way you're taught when they may be multiple ways for the solution,

Some formatting errors in the test questions that give away answers and one set of answers that just straight don't match the question.

Overall still very informative

The last lab needs more work. Learning with linux for the first time can be challenging so maybe adding scenarios/problems to get us more familiar with the program.