Chevron Left
Back to Start the UX Design Process: Empathize, Define, and Ideate

Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,715 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

AC

May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

Filter by:

426 - 450 of 2,853 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Mark R

•

May 15, 2021

Excellent Class. Very Challenging. Very informative. Will be taking two weeks off for family commitments. I look forward to next class.

By Pius O

•

Feb 14, 2023

This is a great course! I am proud of Google for putting this course together via the Coursera platform. You have indeed, helped many.

By alice j

•

Feb 11, 2023

Very nice and educational and development course with detailed knowledge of UX designing.. Thank you coursera and team for teaching me

By Claudia S

•

Sep 19, 2022

Muy buenas explicaciones y casos prácticos. Es muy útil revisar los casos resuletos para comparar nuestro trabajo y aprender de ello.

By Irtaza H

•

Jun 9, 2022

Loved the course overall. Learned many new insights into the field. The course is well structured and clearly conveyed to the learner.

By Shantayya H

•

Jun 1, 2022

This course is just awesome, the way it is structured makes the learner understand each and everything step by step. Thank you Google.

By Ashini L

•

Dec 24, 2021

It was a fantastic learning experience. Because of this training, I'm able to look at things from a new angle than I previously could.

By Hoi D

•

Mar 24, 2021

Great course! Learned a lot about the frame of mind behind the UX design process. The biases in research section was very interesting.

By Haresh S

•

May 18, 2024

I'm an university student. I would like to take this opportunity to thank the lecturers, Google and Coursera. This course is amazing.

By Eeman B

•

Oct 25, 2022

I thoroughly enjoyed this course! A special thanks to all Emily and all the other instructors who made it so fun and easy to follow!

By Bảo H H

•

Jul 19, 2022

It's harder then the 1st one, and have a lot of assignment too.

But I'm glad I reach it, and it's really help me to activate my brain.

By Isaac O

•

Jun 11, 2022

A very educative course. Opens the eyes and mind to the great importance of empathizing, defining and ideating in the design process.

By Laura J

•

Jun 7, 2022

I've learnt a lot, took me longer than expected but from the get-go ive been able to apply my knowledge in a professional environment

By MengHan S

•

Jan 13, 2022

Good! that's improve my knowledge for how to build a products base on 3 methods on this course. and completed our tasks step by step.

By MITULKUMAR N

•

Nov 3, 2021

SUCH A AMAZING COURSE!!! I'm giving it 5 start because this one is my personal favorite and the teach pattern is also very memorable.

By Ivan V S

•

Sep 21, 2021

Pretty deep information about UX Researcher, if you going to dedicate in this area it's too important each section! Keep it going....

By Paula R

•

Aug 5, 2021

Excellent course, concrete explanations and case studies that help you refine your knowledge and meet objectives. Highly recommended.

By Umesh S

•

Jun 7, 2021

This 2nd part of ux designing course was full of essential knowledge required to become a great ux designer. Thanks Google & Coursera

By Hiba F

•

Jan 2, 2024

Great Course so far, learned a lot, very comprehensive and easy to follow. I will directly apply what I learned to my own projects.

By Megan I

•

Jul 21, 2023

This course is very well designed. I appreciate the projects to practice the skills that are described. I'm excited to learn more!

By Dim M

•

Aug 6, 2022

Challenging assignments, which shows that it really fosters empathy. Empathy is the challenge of yourself to see yourself in others.

By Suzette G

•

Dec 7, 2021

This was a thorough, engaging and well organized course. I look forward to continuing with the following courses in the certificate.

By vivi c

•

Sep 8, 2021

I can't wait to learn the skills of: User experience, UX research, Wireframe, Prototype, User experience design in the next course!

By Jason G P

•

May 16, 2021

Really nice experience of learning about users, research and how to identify the main problems in order to build better experiences.

By Harsha V

•

May 5, 2021

There are so many things that you can learn about empathy maps, ideating process, problem defining, and creating competitive audits.