A fantastic high-level introduction into the world of IT support and IT in general. Easy to follow and understand. Recommended for anyone interested in pursuing a career in IT.

A superb course, well crafted and presented. I would highly recommend this course for people wanting to get a firm understanding of IT and the role of an IT Support Technician.

In-depth, sophisticated and really easy to learn for any lay-man or college goers. This course is a must have for anyone who wants to kick-start their career in Computer Field.

I could learn a lot of technical things as well as soft skills through this course, and also every explanation are very simple and easy to understand. Amazing course love it :)

It was a really interesting experience, learning more about the complex nature of technology, finding out that it isn't so complex after all as long as you are willing to learn

This is a great course to take when getting in to IT career. I love everything I have learned with great instructors and looking forward to start another course and learn more.

This is an awesome course by Google. I was looking for a way to get into IT and Google helped big time. I am so grateful to Google fro helping people like me. Thank you Google.

It was good experience in this course. The best teachers that I have ever had. The lesson videos were interesting. And yeah , I enjoyed the things as well as learned the things

Amazing course. I knew a lot of things already but this course helped me to go deeper in the information. I will definitely recommend this course to others. Thank you Coursera!

It is obvious that considerable thought went into designing this course and the videos. I feel that I was was able to understand the main concepts without feeling overwhelmed.

The course was actually pretty easy to get through. I managed to finish it within three days. Definitely recommend it for those interested in IT, but don't know where to start.

Excellent course that covers the fundamentals of the IT field. If you're new, this is a good introduction. If you're experienced, this is easy to breeze through as a refresher.

I have just started the course and till now it is looking very informative and easy to understand. thanks to Google for providing such a productive course for learners like me.

I gained a new knowledge from this course like troubleshooting and the most i want in this course is how to prepare in the interview if the day comes i will try to apply work.

The only real downside I could think of during the course was a bit of outdated info, but honestly it's probably for the best, since that info is still used in the modern day.

Excelente, si bien yo ya tenía todos los conocimientos de base, me sorprendió que alguien pudiera condensar años de formación en un curso tan claro y breve. Super recomendable

it was so helpful,got to learn many things ,,looking forwad to more oppurtunnities to learn if financial aids application is applied .I really want to learn and get a good job

Materials are very straight forward, and clear to understand! the mini quizzes at the end of each module, are great to test what we've learned, up to that point. Thank you.

Wonderful introduction to IT with great instructors that take you through what IT is about and how to start preparing yourself in the right direction to succeed in this field.

I really want to appreciate Google for this training. The trainers are eloquent and the training as well as materials are easy to understand. Kudos and keep up the great work.

The experts were clear to understand without rushing their speech. Also grateful for the transcript which I can go over to remind myself and understand the subject. Thank you!

It wasa very useful, super fun and motivational. I learned new things, confirmed previous acknowledgments and had a great fun. Thanks to all people included in this education.

Everything in this course section is explained really well and in a way thats easy to understand. I feel extremely comfotrable moving on to the next section. Really well done.

This course was not only informative and educational, but it was also a lot of fun. It was a great way to get us thinking outside of the box when it comes to troubleshooting.

Wonderful introductory course on information technology! I would lighly recommend this to someone interested in IT as a career path that may be struggling with where to start.