great course! all materials are presented in a very understandable, yet interesting way. It keeps you willing to learn more and excited to see what's next on weeks to come

I am very happy to be receiving an intro into IT with google and coursera, Thank You!

Anyone who is on the fence about this course, it will cover all the basics, go for it.

I didn't know how much skills I had and could possibly have so as to stand out for Job openings until I took this course.

I quickly became so confident and owned my skills.

I don't have the right words to express how good this course is! I just wish I could have taken it before. Thanks very much to Google and course for this amazing course!

the experience was amazing. iits been almost two decades since i desired to become a computer literate. thanks google. thanks cousera. you made learning really easy for me

this is an wonderful course it shows 360 degree of the it course thank you google and coursera for giving me this opportunity thank you once again (don't miss this chance)

It has been a rewarding experience. I Am inspired to learn more and develop my skills further. I recommend the course to anyone who wants to pursue a career in IT support.

This is a very insightful course to equip individuals with the prerequisite skills on Technical Support Fundamentals. Highly recommended to help bridge the digital divide.

The course was really informative and it reminded me that I did not need to be afraid of the technology I just needed to take a little bit of time to get to know it again.

The information was very easy to grasp. The lab portion of the courses gave me the opportunity to grasp what commands to use when dealing with different operating systems.

I learned lots of interesting stuff in this course and it showed me that there is more to Technical Support Fundamentals than just the hardware and software of a computer.

Very interesting course which gives a lot of information that would be very helpful in different kind of jobs that uses IT, Computers and Internet, in conclusion all jobs.

This course was a good introduction into the world of IT. It gives you the backbone of what you will need to know going forward and covers a variety of different subjects.

A wonderful and insightful IT course indeed! I am so glad I took this course. The material was basic and helped me understand IT with much more interest. Thank you Google!

It is a good curse if you want to pursue a carrier in the IT field. This course is an open door for more good content that you have to learn along this journey! Thank you!

This course was very informative. The tests and lab work were very interesting. I really think this course will help people who want to start in the IT Tech Support field.

I am very much happy to have completed this course. I can now have a document to prove my expertise in delivering a professional IT/Technical Support services to end-users

My experience was wonderful. I have learnt so much about the fundamentals of IT support in a simplified, yet technical manner that has aroused more interest in technology.

Wow, I don't know here to begin but I am glad I took the class and I will definitely continue reading and increasing my learning capacity and land my first IT Support job.

It was one of the best courses I've got ever, I am very happy because I reached this point and happy with the knowledge that I got, thanks to everyone who was part of this

This was one of the best technical course material I have ever gone through. The video tutorials were knowledgeable and explained everything needed to complete the course.

i had an interesting and educating session, the instructors were really great and i've gathered a host of new usable skills. i'm really happy i decided to take this course

I have learned a lot of the things I did not know about Technical Support Fundamentals. I have used this course and other material to further my knowledge on this subject.

I really liked the course. they explained a lot, but as they say, you should also learn more in depth concepts of each subject on your own. I would recommend it to others.