This was a very helpful and interesting course that helped me focus on the important things that we need to know all the way to the basics of how things function and operate to the advancements and reqiuired tech support that is needed to operate even the smallest of programs to the fastest and most innovative software utilized in Vehicles and Computers that drive many systems today. I learned a lot and focused on what is important to me and what I should be excited to be apart of. Thanks.

Wonderful i have never ever learnt things in such a manner. The teachers are wonderful and make things understand in a very clear cut manner. I really loved this course a lot. It is wonderful and everyone should know the fundamentals of Information technology. Probably every one should take this course and all of the people will be benefited by this courser. once again a lots of thanks to coursera and Google for providing such an expert tutorials on computers , operating systems , networks.

I thank God for this course. The simulations really helpful and all the staffs in Google and Coursera are always there to you to guide in every step and whatever it takes. I am not doing quickly and efficient, but my hearts telling me not to give up to try and try to concentrate. The electrical signals on my brain pop up out to the Google iCloud. It is fun and amazing. What a wonderful experience I have in this IT Certificate Program at Coursera. Thank you so much! My best is yet to come!

I really enjoyed this course, because I not only able to re-familiarize myself with concepts I already knew; such as computer hardware, but I was able to learn about new things, such as Binary, computer languages, and connecting remotely to another computer (or virtual machine), using either Remote Desktop connection for Windows, or Putty for Linux systems, which was really cool. I'm definitely looking forward to obtaining all 6 certificates, and obtaining a CompTIA certification as well.

This Course is excellent for those who are interested in the field of IT, and for those who want to know whats happening in your computer. It gives insight on how the IT world is, what they do, what they require and how they do. The Course Instructors are really good in their domain and have neatly explained the topics. I would recommend you to take this course if you are even have little interest in computers. I assure you , it would be a wonderful experience learning from this course.

Great entry level course! It's perfect for anyone who has minimal understanding of IT to help build or re-enforce a baseline understanding of the field and it's sub-fields. After giving you a working understanding of the concepts in IT, it coaches you on how to approach the user and engage them in a friendly and respectful manner. The exercises in the course have detailed instructions that are easy to follow along with and start at the most basic level. Highly recommended for beginners!

When initally beginning this course, I had not expected this level of depth, learning architecture, or superb quality, I must say that I am pleasently surprised by all of the aforementioned traits of this fantastic course!

I truly hope that anyone who created this course is having a tremendous day, as their hard work has assisted me, and I am sure many others like me in receiving quality education through this certification program.

Thank you for everything, Google and Coursera!

- Jon

I really had such a blast with this course! Although it only goes over the fundamentals, the educational opportunities are endless. I really feel like I benefited greatly from this course, it was very easy to understand and apply to practical, everyday situations. Thank you to all of the wonderful instructors and crew behind the scenes who worked hard to make these learning opportunities possible for someone like me! I can't wait to continue my online education through these courses!

Informative, and I liked the pace. Straight forward, and inviting. In past experiences where I've tried to teach myself through my own resources, the overall tone in open forums seems to be a little hypercritical if not rude. I often find myself frustrated when trying to ask direct questions about some material. Starting from the bottom, I feel like I now have a better understanding of my skill level is. On a personal note, I feel optimistic about the other courses I will soon study.

I went to college over 25 years ago, and this was my first online course in this format, so I wasn't sure what to expect, but am pleasantly surprised that I enjoyed it so much. The people teaching did a good job of explaining the material, and the graphic illustrations were very helpful. I had a little trouble getting used to some things like the virtual machine, but struggling with it was a helpful learning process too. I am now taking the networking course in the Google series.

what I love most about this course is their are motivational videos in between of lectures they share their experiences , stories and they tell you from which backround they came from. they help you to understand that no matter where you came from technology is equal for everyone and they don't lets you bore even the tutors are so cool and awasome that they also don't let you bore. I'm love doing this course & looking foreward to learn more from coursera and google. happy learning!

Really this is a very nice course for beginners in IT. The course is too standard and i rate it very high for people with zero experience in IT and even people who already have experience. You must see a new thing to learn from this course. I really enjoy this course. I appreciate Google for making a wonderful course like this and thereby giving me this great opportunity to learn. The instructors are all beautiful and handsome people. Especially Kevin and Cindy. I love you all!!!!

The learning is good here. I think this would have been super handy for me even 20 years ago. I'm a self-learner and a lot of what I know was self taught from exploring. It is good to have it all spelled out. The labs are also a great idea, just some small tweaking needed, but otherwise, a great concept of learning and probably the best for me. I am a hands on visual learner, which is why I have picked up most of what I know up until this point along the way, by actually doing it.

This course is incredible! Everything about it is super intentional. A rich, engaging, and personally and professionally fulfilling learning experience. You will gain valuable knowledge and skills while experiencing first hand the highest level of pedagogical frameworks and practices. I'm an educator and learned a lot from this course not just about IT, but also about what it means to be equally challenged, supported, inspired, and valued as a learner. Can't wait to keep learning.

I found everything interesting in this course. I enjoyed it so much that I finished the entire course within one week. My overall experience with Coursera is amazing, the course contents are very useful, I liked how they updated minor issues in between the lectures. The material is informative and engaging. All the instructors are directly involved in the work process, which is helpful for the students. Their practical experience will assist us to transfer our knowledge into work.

Loved it. I dropped out of college beucase of travel. so i decided to start doing online courses and this gives you the insign into basic IT. I would recommend this to anyone who wants to see what part of IT to move into. I dropped out of college on Wednesday 13th September 2023 and i started this course Thursday 14th September 2023 and completed it on Sunday 17th September 2023. It took a couple of days with writting notes but its worth if for anyone who wants to start off in IT

Google has put together such a wonderful program and this course included an incredible amount of information. The format of the course is great for anyone who learns in a visual or hands on way, which is not often something I see in online courses. So impressed with this course and the instructors. It felt shockingly personal and the instructors all felt very relatable. The course is designed to help you keep moving, stay motivated and feel excited about what you are learning.

Thank you for your training style, I am taking "Google IT Support Professional Certificate" this training in order to lead by example.

Yes I've been retired for 6 months but the new currency of jobs are CERTS!

More and more jobs now are all remote all a person needs is an internet connection, it no longer matters where you live whether in the U.S. or some other part of the World. I am trying to encourage those minorities around me that this is doable for them and their families.

This IT support program that covers the basic area of troubleshooting, customer service, networking, operating systems, system administration, and security, and includes hands-on labs. I've learned a lot about IT support fundamentals. In my view, the most interesting lesson was troubleshooting and customer service. That specific lesson was more interactive for me. And recently I'm working in this relevant field. That's why I could relate to this lesson with my day-to-day tasks.

A importância de uma boa gestão em TI aumenta na mesma medida em que cresce a coleta e o armazenamento de dados dentro de ambientes virtuais individuais e em grupos; Eu estava ansioso se conseguiria conciliar o tempo que ficaria desorganizado, mas na prática isso não aconteceu. Eu agradeço principalmente a atenção dos professores na hora de explicar o conteúdo, sempre de forma clara, dessa forma estamos tendo um ótimo aproveitamento do conteúdo repassado pelo curso de TI.

A really good fundamental course for beginners starting out in a IT career. Although most of them can be learnt in your everyday life (only if your have the interest to find out) through observations but having experts to provide, in a sense, first-hand advice is pretty helpful. Personally, I really love the Qwiklabs assessments which provide virtual hands-on exercises to enhance a learner's experience in not just plain reading on e-contents. In overall, pretty awesome course!

If you are new to IT, don't know anything about it. Then you are in the right place. This course will help you to understand how things works in IT.

In this course you'll learn about IT, What does an IT Support Specialist do?, how computer works and its hardware. You'll learn about operating system, how to install them. About networking ,limitation and impact of the internet. What is software and how to interact with them?. And at last you'll learn about troubleshooting in IT.

Course was good. Really basic and I'm not sure how much I learned, but I appreciate the section on using Windows Remote Desktop Connection, Putty (with SSH, and the keys). There might be something in my email, but I'd like to see more info (at the end of this course) pointing to the next course. I completed this course in a week. Hoping I can start the next course immediately. Super kudos to the Google people for putting this course together with Coursera. Thumbs up!

Excellent course! While some people had issues with some of the labs, a quick check in the forums helped resolve any issues I experienced there by checking in with fellow classmates. This course provides a broad overview of a variety of subjects which will be expanded upon in more detail in future classes. This format is excellent for those with little to no IT experience in gaining a grasp of how the various areas in IT are connected and function together. Highly recommend.

Course is a must for a firm foundation in an ever changing technology driven world. Better to stay informed and confident, on top of your game or IT and life will just pass you bye... A little Ferrius Bueller for those out here that remember him!? Showing my age a hindsight thing maybe I shouldn't eagerly divulge. Maybe unless backing it up with solid troubleshooting skills, experiences gained for the enrichment of more relevant, knowledgeable and even tech savvy specialist