ON
Oct 17, 2022
It was indeed an interesting journey to the I.T world. I enjoyed every bit of the course and the instructors did a great job. Thanks to the Coursera and Google team for this life changing opportunity.
AR
Mar 3, 2020
You were such a hit. Thanks for this course and the next five more! On behalf of our entire organization, thanks again for taking the Conference to a whole new level of education and professionalism!!
By Michael
•Aug 8, 2023
I personally think this is one of the great course. Very basic, so the layman can really follow and grasp every detail. You guys are doing a great job. Thank you for making such knowledge, understanding and tool available to everyone. Kudos to you.
By Carmen D P T
•Jan 23, 2023
This course was really helpful because, there are some points that I didn't remeber maybe because it's something that not belongs to my daily day, but there also a lot of interesting ideas, information and tricks that you can use in your daily day.
By Aleister B
•Nov 20, 2022
Very informative course. I learned a lot! Take your time to fully absorb the lessons in this course as it will pay dividends as you go about your life.
It teaches you crucial problem-solving skills that will help you in the future and not just IT.
By Peter R
•Jul 17, 2022
Great introduction to all things IT! I'm excited to dig deeper into every topic now that I know surface level concepts for each that I can refer back to. I feel like I've truly gained knowledge that I'm excited to apply to new subjects & material.
By Pablo A P D
•May 17, 2022
This course is a great introduction into the world of techology. It does such a great job teaching all different kinds of topics. I happy to say that I will be taking the skills I learned here and used them in my school work as a software engineer.
By darlene l
•May 23, 2021
Awesome instructors. The concepts are explained well. I do wish there was more practice and exams throughout the course as I and a visual hands-on learner. Maybe an additional practice area could be added for courses for the more hands-on learners.
By Dennis S
•May 14, 2021
The IT Support Fundamentals Course is a vety empowering training programe that lays a strong foundation to understanding the role of IT in the life of people. It has helped me in unlocking many aspects of It, starting with the history of computing.
By David M
•Mar 13, 2021
Excellent and easy to follow course that outlines all the major areas needed of IT support. The presentations are engaging and not long and drawn out. The way the course is taught makes for a very enjoyable and easy to follow learning experience.
By Aisha S M
•Feb 10, 2021
This is an amazing course for anyone who wishes to join the ever-changing technological world. It provides an amazing environment for learners and even offers support in terms of tips and allows learner interactions. All in all, its simply awesome.
By Nicholas L
•Nov 29, 2020
This is a great course to either get a refresher on things you havent done in a while or to learn something new. I really appreciate the people that put this together and is such a great thing to do on off time or even prime time to learn and grow.
By Pablo A
•Sep 6, 2020
Excelente curso, muy bien estructurado, con una forma entendible y de fácil acceso, he aprendido muchas cosas interesante que estoy seguro van a impactar en el desarrollo de mis habilidades para lograr nuevas oportunidades en el área de IT.
Gracias.
By Dale S
•Apr 24, 2020
The course is really so awesome with developing new skills for those who are at a beginner level. I have learnt different skills like assembling a computer,customer service,knowledge about what IT is and also how to use different operating systems.
By Arturo S C
•Feb 18, 2020
The only part i was little confused about was the labs and how they work we ran into a couple issues one being my computer wasn't capable of running remote desktop. But after talking to customer service they suggested a site called allmydestops.com
By Zeeshan A
•Jan 18, 2024
i have learned innovative knowledge in this course especially assemble a computer in remotely customer soft skill ,IT Support related tasks and Technical knowledge to solve the tasks.it was a best experience in my digital learning of this course.
By John R M
•Nov 28, 2022
Great material for people who want to refresh their knowledge in IT. The instructors give so much valuable information and the way they discuss a topic are all professionally delivered and well-detailed. I really enjoyed learning from this course.
By Roselyn E A
•Oct 22, 2022
Learning Technical Support Fundamentals was a fantastic experience. I feel really fulfilled to have completed this course. It wasn't easy but it was worth it. The instructors did a great job. Thank you, Coursera for this mindblowing opportunity.
By Khristine M
•Oct 18, 2022
Love it and learned a lot. At first it was not that easy for me to go back and resume the course because I can't easily find the link but got used to it in the process. Thanks everyone for creating this! I hope you continue to update this course.
By Arnoldo A
•Oct 14, 2022
If you're looking for a course that will open a window into the world of IT, you have found it. While this course will go over plenty of things you already know, this course will also set the foundation on which more complex IT subjects will lie.
By Michael O O C
•Sep 21, 2022
Thank you Google and Cousera.
I enjoyed EVERY bit of this course. My life has just been significantly changed for the BEST.
When I've completed all the modules, I can't wait to start troubleshooting and helping people solve technology problems.
By Neil
•Jul 29, 2022
As an actual Tech Support, This course was very very comprehensive and just really solidifies my experience from the business. Also all the stories and those testimonials were just very motivational, so much so, gonna go finish some more courses.
By Joel K
•Apr 13, 2022
I was wondering if there was a way to rewind without the video having to reload. Internet stability is not so great at my location . Not having to reload every bit of the video would be very convenient, aside that it is all pretty good Thank you.
By Ashutosh K
•Dec 29, 2021
A well designed Course by Google, which deals with the aspects on Tech support. Good content and the labs are most experiencing. Also gives an insight on the Technical interviews.
Thank you Google Team and Coursera for providing such a nice course.
By Dennis G
•Jul 14, 2021
I learned a lot and at my own pace, goes into detail and gives a lot of information but it is spread out so it isn't so overwhelming. It was a course where I didn't feel burned out and kept feeling motivated by the stories people would talk about.
By Steven S
•Mar 18, 2021
The first course (evidently, in a series of six courses) of Technical Support Fundamentals was very informative and explained in an easy-to-understand manner. Anyone looking to learn about Information Technology should consider taking this course.
By Joshua C
•Mar 12, 2021
The course is a good way to view careers in IT , Learn Tech terms an easy guides to learn hardware an software. Form labs to quiz the Coursera course was set up for the learner to learn on there own paste . Would share this with friends an family.