Salesforce Administrator

Salesforce Administrator

Learning path

This specialization will help you develop proficiency in Salesforce administration and management. This course will help you prepare comprehensively for the Salesforce Administrator exam (CRT 101). Through three courses, you will cover topics such as Salesforce fundamentals, data management, security and access, automation, workflow management, and more, which will prepare you to manage and configure Salesforce environments efficiently in modern business settings.

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What you'll learn

  • Learn how to configure Salesforce to align with your organization's requirements, including user management, security settings, data customization, data management, data quality management, and data security.

  • Explore techniques for securing data within Salesforce, including field-level security, data encryption, and data masking, and understand how to enable and configure audit trails to track user activity and monitor changes to sensitive data.

  • Discover how to design personalized Lightning home pages for different user profiles, providing quick access to key features, and create custom Lightning record pages to optimize the user experience when viewing and editing records in Salesforce.

  • Understand deployment planning best practices, including identifying requirements, setting objectives, and defining success criteria; and explore strategies for managing changes in Salesforce environments, including version control, change tracking, and release management.

Learning path content

Complete the following content and you’ll be awarded a certified badge that you can proudly share with your network.