There's a lot of material to learn but a little perseverance makes all the difference. The course is easy to follow, thanks the instructors who makes simple and the peer advice.

A very well organized and student-friendly course, the presenters were honest and simple. I especially liked that it was interactive and concise, glad I enrolled. Thanks GOOGLE.

Definitely a review for an armature IT or heavy computer user. However, still plenty of new info and it never hurts to review. Easy to follow and understand, it was a pleasure!

learned a lot with this IT course, I recommend this to those who are interested in learning more on how the digital world of IT works as it gives a basic grasp on how it works.

Learning made easy. I learnt so much about the basics of computer and l pursuing this further to complete the entire course. Thank you, COURSERA, for this amazing opportunity!!

thank you a lot realy i got minded education for this course thanks again for helping me to uppgrade my knowledge about the computer and i can fill up the gap of my resume .

Very instructional, interesting, easy to navigate through. Had fun learning, and the videos, and everything, make you want to continue going, by the way in which they are made.

It is one of the best courses to start your career as a technical support specialist. It gives you all the clear concepts and gives you solid foundations to get your first job.

Well curated overview of what Technical Support Fundamentals looks like. Anyone who is looking to get into the IT Support Specialist role would get a grasp of what it entails.

Loved it, i had a hard time wiht the networking part of this course, i feel ther sohuld have been a bit more content and less talking e.g. IPv4, IPv6 etc, how to identify? etc.

It was humbling to relearn things that I had forgotten. I am excited about going on and continuing to learn and to finally at some point apply it all at an IT Support Position.

Very interesting course, but the method of uploading verification ID is annoying and stressful. I suggest that the Coursera should allow upload through other means than persona

I am glad i started this journey with this course it gave me a clear foundation of the IT world. i am looking forward to learn and gain more skills with the rest of the courses

Very god course. It will give you the fundamentals to start as an IT. You will have a great insight of what an IT is and what you are able to do for business and organizations.

Excellent, I felt like it was a one-on-one learning situation, the tutors took their time to explain concepts in the simplest ways possible and the assignments were flexible.

A great introduction to IT support. Clear and direct instructions, professional teachers and trainers.

Extra readings not updated, please fix this. Overall, a great experience.

Actually could have been completed in a shorter period of time. Life, though, happens. Excellent course overall. Would take again; definitely will recommend to others.

Thank you

This course has been very satisfactory since I have put into practice several important knowledge in such a way that it has also had a great impact on my professional training.

I would edge everyone who don't know anything about IT or who wants to learn IT to choose this course and study. It is indeed an entry level course to being an IT professional.

One of the best and most interactive courses that I have done. This course is for every single person even if they don't have any knowledge about this course. You will love it.

This course teaches you about the basic IT skills . Course Video and voice is clear and crispy which make s class engaging, fun and much easier to learn. Thank you Coursera

I loved the way it allowed me to take notes with ease, and the instructors did an excellent job of explaining the concepts in a more personal way than any college I've been to.

This was by far a great course study with Cousera for the Google IT Support Specialist Certificate. I'm so glad that I followed through on my commitment to complete the course.

Súper, te anima a seguir aprendiendo es sencillo a pesar de no tener ninguna experiencia como IT specialist pude comprender todo lo que nos presentan de forma clara y práctica.

It was a good overview of the role and duties of an IT Support Specialist as well as some basic, fundamental knowledge regarding the world of computers and internet technology.