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Learner Reviews & Feedback for Communication in the 21st Century Workplace by University of California, Irvine

4.5
stars
3,713 ratings

About the Course

The workplace is more diverse than ever before. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions. The increased diversity coupled with the shift toward remote and hybrid work environments means it's more critical than ever to develop appropriate communication strategies and practices. This course will teach you to identify and adapt your own communication style to not only increase team productivity, but also build bridges with colleagues from all backgrounds. By the end of this course, you will be able to: 1.Identify your own communication style 2. Describe methods to increase effective communication 3. Discuss how changing demographics affect workplace communication 4. Differentiate between the five working generations and their communication preferences 5. Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid 6. Discuss effective techniques for communicating with a diverse workforce 7. Implement a flexing communication strategy to better communicate with one’s workplace team...

Top reviews

KV

Dec 1, 2020

I learned new strategies to effectively communicate with peers, direct reports, and executives. This same strategy I can also use in communicating with other people besides the people you work with.

UK

Apr 26, 2020

The content of the course was good. Lectures were effective which iincluded joint discussions. . I especially liked the last statement after every lecture "where ever you maybe have a great time"

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701 - 725 of 772 Reviews for Communication in the 21st Century Workplace

By Miguel C

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Feb 7, 2021

Short, concise. The lectures should be improved, though. And there is no interaction, which in a communication course is an oxymoron.

By Mohamad K

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Jan 4, 2018

Interesting course, rich of information ans examples. I suggest that the required reading material be transformed into videos.

By Kalpesh P

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Oct 28, 2020

Course slides were not useful to download and some video qualities not upto the mark,which need to be improved.

By Mahdi F R

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May 9, 2020

It is too general, and other instructors and recommended articles help this course to be more usable

By Arminda C

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Mar 24, 2021

Good practical tips! But the audio of this course is quite bad and made the experience not so good.

By Christoph D

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Sep 8, 2020

Much of the topics covered in the course I already knew and so I had trouble not to get bored.

By Rene P R

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Sep 6, 2016

I like the course content but the presenter needs to have a more friendly way to present it.

By Son N

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May 29, 2019

Study materials are not really useful because of links to many other sites and courses

By William P

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Sep 6, 2015

It's a bit hard to answer the quiz since the presentation is not speaking about the qu

By Stephen R

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Dec 16, 2016

It wasn't challenging but more irrelevant to what I'd guess is a lot of "workplaces"

By Mohamed R

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Sep 18, 2015

the course is not that strong when it comes to communicating with direct reports .

By James K

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May 28, 2021

the lecture notes isn't complete. some just have the graphics and no words at all

By Lin D

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Dec 29, 2015

speak speed is little bit too quick, difficult for non-english speaking student

By Stefan V

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Sep 17, 2015

Ok course. Well tught, but overall I prefer more business related classes.

By Katie M

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Nov 10, 2023

The supplemental resources are great! The content itself is pretty basic.

By aman g

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Oct 31, 2015

Has good collection of resources for improvement of communication skills

By Satyanand K

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Oct 30, 2020

Slides needs to have more info rather than just pictures mostly

By Angela O

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Aug 22, 2015

Gives just enough info. Great, but I wish it was more detailed.

By Vanshika T

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Jul 18, 2020

Most articles were paid for which hindered learning process

By Abdelrahman M

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Nov 4, 2020

The tests was so difficult to identify the answers.

By Md S H

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May 28, 2020

This course is a must do for corporate lifestyles.

By kristen h

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Sep 7, 2015

materials/lectures are brief and could go deeper.

By Hong J

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Jan 17, 2016

It is basic course with simple information

By Maha Q

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Oct 25, 2021

the video quality needs an updated

By Mustafa

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Feb 27, 2017

I need access to the quizzes