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Learner Reviews & Feedback for Communication in the 21st Century Workplace by University of California, Irvine

4.5
stars
3,758 ratings

About the Course

The workplace is more diverse than ever before. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions. The increased diversity coupled with the shift toward remote and hybrid work environments means it's more critical than ever to develop appropriate communication strategies and practices. This course will teach you to identify and adapt your own communication style to not only increase team productivity, but also build bridges with colleagues from all backgrounds. By the end of this course, you will be able to: 1.Identify your own communication style 2. Describe methods to increase effective communication 3. Discuss how changing demographics affect workplace communication 4. Differentiate between the five working generations and their communication preferences 5. Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid 6. Discuss effective techniques for communicating with a diverse workforce 7. Implement a flexing communication strategy to better communicate with one’s workplace team...

Top reviews

KV

Dec 1, 2020

I learned new strategies to effectively communicate with peers, direct reports, and executives. This same strategy I can also use in communicating with other people besides the people you work with.

UK

Apr 26, 2020

The content of the course was good. Lectures were effective which iincluded joint discussions. . I especially liked the last statement after every lecture "where ever you maybe have a great time"

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151 - 175 of 777 Reviews for Communication in the 21st Century Workplace

By Nicole G

Sep 17, 2015

I enjoyed this class and found the readings to be very helpful

By Yin L

Aug 16, 2015

it really help me to make correct and effective communication.

By David A D

Sep 24, 2020

Succinct and efficient! Better use of time than social media!

By BADRIAH I I I B I I I

Jul 23, 2024

تعلمت معارف جديدة في هذه الدورة ومصطلحات تفيدني في مجال عملي

By Cathyann M

Sep 29, 2020

Excellent material, easy to understand and apply. Thank you.

By Amala S

Aug 25, 2020

Really amazing and usefull in develop my communication skill

By Deleted A

Oct 15, 2015

It very useful for me, i can apply knowledge in my workplace

By Tabitha E S

Sep 8, 2020

It was a reminder of important key points at the workplace.

By 劉玲菀

Jul 14, 2024

It's good to understanding how to communicate with others.

By Karla W

Feb 16, 2024

Fantastic to help me in my leadership role at a non profit

By Jatziri E P

Nov 15, 2017

Thank you for the explanation. The teacher is so good!!!.

By ELLA J B J

Feb 17, 2024

the course is really helpful for us young professionals

By Awais A M A ( O - N A

Nov 1, 2020

Very useful course with deep insights on communication.

By MESHAL N N A M N N A

Dec 2, 2023

الدورة ممتعة في كيفية التواصل في مقر العمل مع الموظفين

By Angela P

Oct 7, 2016

Communication and Active listening is so very crucial.

By Victor K

Mar 6, 2022

Great guidance with reference for futher improvements

By MUSA S J

May 13, 2020

excellence presentation and explicit video and audios

By Rupam S

Nov 11, 2022

I'm thankful to coursera for this brilliant course..

By SWETHA P

Aug 8, 2020

its really pleasure to take this course at coursera.

By Spriha G D

Jul 13, 2021

where is my certificate as mentioned in your course

By Guiselle P M A

Nov 11, 2020

Esta es una gran oportunidad me encantan los cursos

By Filomena N d G

Jun 15, 2016

Very well explained and with rich support material.

By Sunnik P

Jul 4, 2021

this is very good course and also very interesting

By Badal C S

Jun 7, 2020

Excellent learning tool of effective communication

By Апторе и

Aug 23, 2024

Маған қатты ұнады.Өз пайдасын береді деп ойлаймын