Chevron Left
Back to Effective Problem-Solving and Decision-Making

Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

4.6
stars
7,056 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making 2. Explain both the affordances and limitations associated with problem-solving and decision-making 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions 4. Explain and discuss how organizational decisions or non-decisions impact personal development, team dynamics, and company-wide performance 5. Articulate how both good and bad team decisions can benefit your professional growth...

Top reviews

KG

Sep 5, 2020

A very informative and easy course. I loved studying it, the professor was very well versed and delivered the lectures in a way so that students find it easy to understand the text and context.

S

Feb 5, 2021

A concise and informative course. The course consolidates my fundamental knowledge about the different components and concepts of problem-solving and decision-making. I really learned a lot.

Filter by:

901 - 925 of 1,254 Reviews for Effective Problem-Solving and Decision-Making

By N T

•

Dec 14, 2015

Explores the basics concepts of problem-solving, and they can appear easy and logical; but when you try to apply them, you can notice that it's not so basic and you can really nurture with this course.

By Alexander B

•

Nov 15, 2017

Thank you for this course. Definitely it is very basic and for beginners without any intermediate or deep explaining of "solving" and "making", but it was interesting to participate in this course.

By Ed V

•

Sep 29, 2015

It's a great course with important and nicely presented information. It could be even better if University Of California, Irvine would make it more informative and longer than it is right now.

By Rubén A N G

•

Sep 8, 2020

I like it because it gives a glance of Problem Solving, is fast and easy-going. I was expecting , though, moreof a deep dive bout I understand it can be reached in other course. Thank you all

By Hèlen G

•

Jan 14, 2016

The course is a very straight forward overview of problem solving and decision making principles. A good introduction to using various supporting decision tools. Short and effective module.

By Roel D

•

Aug 9, 2023

Easy to go through course. Well build up with good example. Last part of the course was a bit confusing (situational variables / metrics KPI's) as it actually used same wording.

By MARCO A A G

•

Apr 29, 2019

Excellent course.

I recommend you, than give us answers about examen when finish the examen with 80% or more correctly and you explain why the other answers are incorrectly.

By Felix G

•

Jun 3, 2022

Basic course about therethical models to make decisions within standard situations in the work environment. less relevant for making individual decisions in the workplace.

By María A v

•

Oct 2, 2016

este curso tiene un alto nivel educativo , me gusto mucho ha sido muy instructivo , aunque es una pena que la version gratuita no se puedan ver los resultados de los test

By Mohamed M

•

Jan 21, 2017

Very useful course and tools that help in real life but I think it needs more examples and in depth explanation for the tools

Overall , I enjoyed it and very helpful

By Rehab B

•

Jan 27, 2016

This course has introduced me to different and useful methods of solving problems that I am excited to try applying on different issues. Thank you for providing it.

By Manish G

•

Jul 12, 2020

coursera is an amazing platform which connects the tutors and learners and this course has been very helpful and also looking forward to enroll for other courses

By Jan U

•

Apr 13, 2022

It was exhausting course, but Pareto Chart, Cause and Effect Diagram, finally Histograms topic learned to me the part I has been waiting many time ago for.

By Therese M A

•

Oct 2, 2020

The course was straightforward and simple but I had trouble identifying the different modes from the notes. Overall, it was still very easy to grasp.

By Sonal N

•

Jan 27, 2021

Short course which introduces effective problem solving and decision-making, focusing on the benefits and drawbacks of each type of decision-making.

By Fahad A

•

Dec 26, 2018

Quite useful concepts yet could have included more content in my view especially around creative decision-making and perhaps design thinking topics

By Cita N L

•

Jun 27, 2020

I expected this course could give some organizational use cases. then its use case gives us a viewpoint on how should we do in our real condition.

By Nathan C

•

Sep 13, 2020

Would have preferred more examples of CE diagrams and histograms, maybe some interactive tools to practice but course was good and to the point.

By Alejandro P

•

Jan 6, 2016

This course contains interesting points about group decision methods and change management. I think it could be deeper, but I liked it overall.

By Asrar

•

Jun 14, 2021

in the test feedback there should be an explanation regarding wrong answers and what is supposed to be chosen to demonstrate the right answer.

By kajal s i

•

Jun 14, 2020

effective problem solving and decision-making course was very nice. I got so much information and now I will make the best decision, Thank you

By María L M

•

May 25, 2020

The professor speaks too fast, and sometimes It lacks coherence, even though he explains really well the definitions. He reminds me of Trump

By Zaid A

•

May 9, 2021

To make certain changes amongst businesses and try to figure out issues related to organization by finding actual issues than assumptions.

By Nandana B P

•

May 23, 2020

It was every informative and interactive session . I thank coursera and the university for providing such a platform for students like us.

By Ignacio G F

•

May 26, 2020

Es realmente curioso y util para aprender como se toman determinadas decisiones y como se gestionan determinados problemas o situaciones