Chevron Left
Back to Start the UX Design Process: Empathize, Define, and Ideate

Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,715 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

AC

May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

Filter by:

2801 - 2825 of 2,853 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Rebecca M

Jan 9, 2023

It felt like you did not have enough time to practice each step properly but each concept did build off of each other quickly. I also think that a lot of the vocabulary they use is very interchangeable.

By Sean Z

Feb 24, 2024

many information was supposed to be given (like made-up personas and user stories for us to use in our project). if there's a correct link to it (that works) it'll really help. thanks.

By Tammy R

Dec 1, 2021

I felt that some of the work for the Coffeehouse example could have been better used to work on portfolio elements rather than a fake example. Some things also felt out of order

By Naila N R G

Feb 9, 2022

It was very exhausting, working on a nother project that is not yours and do all the activities, it was really awful, the content is good but all the requests are the worst

By Rahul S

Oct 8, 2022

I'm not able to completed the course even after submitting all the requirements of the course, someone please help me.

By Krushna

Jul 18, 2022

while reviewing other peer assignments I cannot submit the review because it is showing error every time I click submit

By Ty N

Nov 16, 2022

This part of the course seemed way to repetitive. It seemed like you were just trying to fill a course with busy work.

By Agustina “ M

Mar 1, 2023

peer review holds you back is not good feedback I believe because everyone here is as "clueless" as you

By Ifechi C

Apr 25, 2022

Very poor experience, I had a lot of technical issues and the course content is overwhelming to follow

By Noemi S

May 13, 2022

Great learning experience. Not enough communication when they changed the course.

By Elliot E

Oct 26, 2023

The template based practice work just seemed not very applicable , and redundant

By Hiam

Oct 25, 2021

I felt that it had too much information to digest and not very practical

By Jessica G

Nov 13, 2023

review the time estimations on projects! more than an hour!!!

By Abha K

Nov 7, 2022

The Course was ok but it could have been better

By Liron L

Jan 20, 2022

Not clear enough assignments.

By Siau-Jiun L

Jun 28, 2022

too painful to complete

By Guru R

Nov 22, 2023

Too much of theory!

By 7HAKUR

Feb 9, 2022

nice

By Cori

Mar 2, 2023

I completed this course and submitted all assignments. I even received a congratulatory message saying I had completed it and it started me on the second phase of the Google UX design certificate. Then I saw that the course was still in my in-progress list. I reviewed it and received a message saying an assignment from the first week wasn't submitted. So I submitted it again. Now it's showing me that I'm on week two of a course that took me months to complete. There doesn't seem to be any way to contact anyone. This is extremely frustrating. Why am I even paying for this if there's nobody I can contact and I have nothing to show for months of work?

By Donnie O

Oct 25, 2022

I have completed everything for this course to the fullest extent and is has not properly recorded it. I'm outraged honestly. it says i only have 45% of the course completed on the My Courses page, but when i go into the course it says i have completed everything and has the green checkmark. There is no customer support to call or even email to address this problem.

By Summer W

Aug 16, 2023

I was not able to continue this course because I cannot download Adobe XD on a chromebook. No where does it say that the course requires a laptop with windows or a macbook. I was not aware before hand that Adobe XD was a program that I could not use on chromebook. Very disappointing since this is a Google course that I cannot continue on a chromebook!

By Svajūnė G

Feb 21, 2023

everything is lagging and my all assignments are gone! How did I finish week 4 with a green badge, and then got my rest of work deleted even though I passed and evaluated others! Now I redo everything and even though it shows week 3 done completely, it is still not done in another side of the page. What a joke to pay money for this!

By Nazanin N

Aug 2, 2022

this course assignments grading was the worst one ive ever seen and experienced!!!!!! what is the bas of grading!!!!! why no expert score our works???? why we should wait a lot of time to be scored and get ti mistake score !!!!!!! the worst course assignment!

By Emmanuel O

Apr 6, 2023

I started this course some months back and was very busy to continue so I kept pushing the deadlines. Only for me to realise my progress has been erased completely from 96% to 0%. This is a bad user experience and I plead for it to be looked into. Thank you.

By Agnidipta H R

Aug 24, 2023

Even after completing the entire course " Start the UX Design Process: Empathize, Define, and Ideate" , it's showing incomplete, why is it not giving my certificate?