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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,715 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

AC

May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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201 - 225 of 2,853 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By nguyen b n

May 29, 2022

This course is very interesting and helpful to me. I know the imptortance of empathy and personas, customer journey. Competitor report supply ideate for solution of custormer. Thanks coursera for helping me with understanding the needs and behavior of customer

By Thao D

Sep 24, 2023

This is general knowledge and has a lot to do with the process, so it's quite difficult to remember all the information. However, the course made me understand a lot more about a work cycle related to UX and be able to apply it in software development work.

By María F M P

Feb 25, 2024

A comprehensive and valuable course on the most crucial aspects of UX design. I thoroughly enjoyed it and gained significant insights into the processes of empathizing, defining, and ideating for any project as a UX designer. I really enjoyed this course.

By Dita R P

Aug 6, 2023

The course is really good to learn user experience for processing: Empathize, Define, and Ideate. Because of the processes, I know what the people need, and I also learn to analyze competitor audit for giving solution to improve better in market product.

By Nabeel K

Oct 16, 2023

I recently completed the "Start the UX Design Process: Empathize, Define, and Ideate" course on Coursera, and I must say it exceeded my expectations in every way. This course is a comprehensive guide for anyone looking to embark on a UX design journey.

By Agnieszka K

Jan 8, 2022

I already knew the approach to this part of the UX process, but the course allowed me to look at it from a completely different angle. Much fuller and wider. I love that even though I know "something" about ux, the course still shows me something new.

By LOIC L

Sep 6, 2022

YI habve learned so much and now have a much clearer insight into what the first steps of defining and ideating are. The provided tools are very useful and the whole class really makes you feel like you are delving into the field of tech and product.

By Binary G

Jul 28, 2022

This course was definitely worth my time! I learned so many things about empathising with clients and doing research for them I really wish I knew starting out as a freelancer. This course can help anyone, even if you don't plan on doing UX design.

By Allen P

Apr 11, 2021

I am happy to have created Empathy Map, Personas, User Journey, User Story, Problem Statement and User flow for my Portfolio Project. The course is very handson which really helps in learning the concepts. Compared to other courses very cheap also.

By Rhina M D

Sep 2, 2024

The learning project provide various knowledge of emphasizing with the user design process enabling the course to guarantee a great experience for learners to explore potential ideation and definition of creating or starting ux design process.

By Gisela N C

Mar 14, 2023

It is a concise and very complete course, you learn the fundamentals of UX Research in a simple way. There is additional material to complement the classes and with each task you build your portfolio. It's the best UX course I've taken so far.

By Cheryl C

Jan 1, 2024

So far it's been easy to understand, and I like the links for extra articles on various topics. I work full time and have still been able to make progress. I'm looking into other courses as well. I respond well to this format that's for sure.

By Ryan R

Aug 8, 2021

Excellent course furthering skills learned from course 1. Portfolio projects could be condensed and this course could have been shorter. Teacher was excellent and spoke clearly. Examples and readings were good supplement for material taught.

By Shanthi N

Feb 28, 2022

UX Research is wonderfully designed by Google to give us a very good idea of practical skills in UX Research. By applying the concepts learnt in UX Research in a hands on project, it will gives us a way to understand and better our skills.

By Goutham R

Jun 28, 2021

Excellent course and very well explained. I would recommend it to any beginner who wants to know about the foundation of UX, empathize with users, and ideate the ideas. Excellent mix of practical as well as theory and it is quite intense.

By Stephen E

Sep 10, 2024

This course is the most challenging for me so far as it covers those modules that have to do with interacting with the user directly. I was able to the scale through because the instructors were explanatory and really value small steps.

By stella a

Jul 10, 2023

This course is fully packed, I have learned so many things about the UX design process that I won't have been able to ordinarily. And the instructor is good, she explains each topic with more understanding. I enjoyed the class so much.

By Tarini G

Jul 6, 2022

Interesting course! I learnt more about my competitors and research in depth about them and how I can differentiate myself from them. I do recommend taking notes, it will help in the quizzes and self promt reflection exercises asked.

By Shivani T

Oct 12, 2022

This course began as a fun and engaging journey which then lead to this huge task which seemed endless but with the guidance of our intructors and the course material this task was accomplished successfuly.

Another amazing course.

By Erin P

May 2, 2021

Great course. I would say the time it takes to do the activities was underestimated. The last week especially, with several activities throughout and then a peer-reviewed assignment, probably should have been broken up into 2 weeks.

By Vanessa W

Jun 4, 2021

Excellent course : well structured, great content, very good trainers - actual UX Designers - who know what they are talking about, good quizzes, questions embedded in videos, and peer rated assessments. I recommend this course.

By Ohiole J O

Feb 2, 2022

Emily understands the art of research. I give it to her! The course was generally interesting and educative. I would say that I am a better person than I was regarding Research. I really commend Google for the job they are doing.

By Harriet H

Nov 18, 2021

A great course packed with information! I learned so much in this course. My only gripe is that people who put lots of effort into their peer-reviewed assignments only can receive the same score as people who do the bare minumum.

By Lingkon

Jul 31, 2022

I had a fantastic time with the course one of this certificate. The wat I viewd Ux made this course more deeper. Now I know how important users are & how can we make a product by empathizing users. It was worth the time for sure

By Людмила Ф

Nov 6, 2022

I am very grateful for the opportunity to take this course! This course is very important because it reveals important aspects in creating the right product for the user and personal development for a future good UX designer.