When you hand in work in a professional workspace, employers expect it to be good quality work and done in a timely manner. By taking this short course you will learn about consistency and how to deliver quality work and experiences to clients.
Delivering Quality Work with Agility
Delivering Quality Work with Agility
This course is part of People & Soft Skills: Essential for Professional Success Specialization
Instructor: IBM Skills Network Team
Access provided by Coursera Learning Team
48,102 already enrolled
Gain insight into a topic and learn the fundamentals.
583 reviews
Beginner level
Recommended experience
Flexible schedule
2 hours to complete
Learn at your own pace
99%
Most learners liked this course
What you'll learn
Deliver high quality work that solves a problem and reduces effort for the person or group requesting it
Apply the quality work process to all requests through clear communication and focus on clients
Take ownership of your assignments and apply the five-step method that will help you deliver quality work
Work with agility while applying the quality work process to become a trusted advisor to your clients and colleagues
Skills you'll gain
- Agile Methodology
- Critical Thinking and Problem Solving
- Decision Making
- Client Services
- Quality Management
- Planning
- Process Development
- Plan Execution
- Time Management
- Communication
- Quality Assurance
- Communication Planning
- Accountability
- Professional Development
- Process Improvement
- Problem Solving
- Operational Efficiency
- Quality Improvement
- Ability To Meet Deadlines
- Professionalism
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
4 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the People & Soft Skills: Essential for Professional Success Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 2 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor
Instructor ratings
(136 ratings)91 Courses1,890,489 learners
Offered by
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
- 5 stars
73.07%
- 4 stars
19.38%
- 3 stars
4.63%
- 2 stars
1.54%
- 1 star
1.37%
Showing 3 of 583
A
Reviewed on Apr 4, 2023
Really helpful for someone working effectively in an organization.
NG
Reviewed on Sep 15, 2024
Good to be reminded of good practice even if sometimes it seems like common sense.
AA
Reviewed on Nov 17, 2023
Great course. Puts everything in perspective, made me realize I was wrongdoing so many things. I am also knowledgeable that I will face situations, that in the past I didn't know how to face
Explore more from Personal Development
University of Colorado System
Scrum Alliance
