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This was a simple project for the first introduction that provided the basics of a business analyst's job description. I wish there were additional resources for flow charts than a limited free version of lucid charts, but that's not on the instructor. Or even the use of charts in Google or a similar free program. A point of improvement I would have liked is more options for problem breakdowns and the '5 whys' to get to the root cause. This way a student it felt less like I was told and more that I had to figure it out.

Pros: It is a quick review about Business Analysis. I enrolled because it is free and I appreciate free courses.

Cons: A lot of spelling errors. As others said, the sound is unbelievably bad and I'm surprised Coursera has allowed such poor quality on their website. It sounds like it was recorded in a noisy lecture theatre or recorded from an airport loud speaker.

The structured approach offered in the project helped me grasp the fundamental concepts of analyzing businesses from a process perspective. The content is well-organized, making it accessible for individuals new to the field while still providing depth for seasoned professionals.

I have learned about business process and business models with guided project. I want to learn more guided projects and want more experiences. Thank you for your online free course. Now I have basic knowledge and can start learning more and more.

Short and crisp course, which helps for a quick understanding on the Business Analysis & Process Management. It is encouraged to add more examples and details that will cover the CBAP pillar so that it makes better understanding for new learners.

Offers a quik overview and understanding of Business processes, creating, using and editing flowcharts in LucidChart and has hands-on projects and activities. Great for beginners, might not appear as enticing to more experienced users.

the course is quite insightful and interesting. my only issue was my google account was not enabled due to security authentification issues. i hope larners could use the own desktop instaed of ryhme cloud workspace.

Very good course. Short but insightful. Recommended for anyone on any area of a company or organization. Any process can be divided in sub processes, and can be flowcharted. This is a great tool for that

Nice presentation. In my opinion, the profesor had a limited time to explain the topics, they were not solved deeper, eventhough it wasgiven a very nice expalantion eventhough the short time. Thanks.

Very basic course to get acquainted with Business Process Modelling and Process analysis formally. Faculty has done good effort to clearly guide . Thanks again! Good luck for future courses

Wonderful way to sharpen skills and learn a couple of new ones too! Love this guided project cocncept. Would give a 5 Stars if the Student Work Screen was larger and easier to work from.

Very short and concisely with comprehensive practices about how to structure business problems, get to the root cause and mapping the solution and the business processes as well.

Could have been more detailed but as a crash course this is more than enough for you to catch up in the project management field. Would recommend this to a colleague even.

I am super excited after completing this course which drove me in the right direction and supported me in understanding the fundamental knowledge of Business Analysis.

That was a well-organized course and it helps me a lot to make my concept more clear. The only problem I have faced was the voice clarity of the instructor.

I had some problems with the lucidchart, but this course is really good if you want to undersatnd how you can manage business processes

It was a good refresher for me. I found that some of the example charts needed to have a clearer display. Some were a bit fuzzy.

Good example and practice for me to follow this, but the screen to watch the Lucidchart is too small which is hard for me to read

Basics explained with good examples and hands-on tasks that are performed by using a tool that can be applied to day to day work.

explaination not clear .However, i have clear understanding and adding value to me specially the lucidchart instead of visio

Good information, although presented at a very fast pace. I slowed down the speed so that I could understand the content.

A short and straightforward course, with a practical example that could perfectly correspond to a real-life situation.

The instructor did a good job at explaining the various processes involved in Business Analysis and Troubleshooting.

I LOVE THIS TOPIC SO MUCH WELL EXPLAINED AND WELL DETAILS, AND I WILL SHARE THIS COURSE FOR PEOPLE TO LEARN FROM IT.