Technical details on encryption algorithms and cypher methods to secure a network/IT infrastructure; Antivirus/malware detection and prevention; Disk encryption and growing a security-oriented company culture; All these aspects are interesting and useful to know from the Tech support role POV;

Good information, but the when you get an answer wrong on the quizzes it tells you to go back and read a certain part of the chapter. But the videos and information isn't listed the same when you're looking at an overview of the course so it's difficult to find what video need to review.

This course, unlike the courses before, lacked visuals. Some of the concepts could have been explained better...I rewatched the videos to understand these concepts better, but that didn 't help. Eventually, I found much better explanations on youtube or other websites.

you really should use more animations in order to convey an abstract or conceptual point. when looking up the different types of encryption on wikipedia, they do a better job demonstrating it. where as, you guys do a better job of explaining the encryption process.

It's a good course, but not very comprehensive; they lay a lot of terms on you one right after the other and barely explain each one. Learning material is subpar at best as well; visuals are few and far between and many aren't properly marked or explained.

I was expecting a little more in depth coverage of the topics with labs to go with them. I think this course should be split in two and maybe earlier courses like the first and second course could be coalesced into one since they contain less material.

Sadly I did not enjoy the last module of this Certificate.Even thought all the information was important and interesting,the examples were lacking and the introduction to the knowleadge learnt in a real-life situation were barely there.

Enjoyed the clear presentation on the subjects. Did not care for the jumping back and forth from windows to linux. Felt that a more linear approach would be better for new learners. Also it does seem that the labs need to be updated

This course was completely different than its predecessors in terms of mode of delivery. A lot of narrative descriptions, lots and lots of boring definitions and less practicality i.e.: supplemental reading in the form of videos.

if you have ADHD be ready to READ, take a lot of notes and watch the videos a bunch of times. it was more difficult for me unlike all the reviews i saw about it. glad i did it hopefully i can find a job now!

This course would greatly benefit if more practical exercises were included. The theoretical background was broad and well presented, but the shortage of actual exercises made it too transitory

It's a great course! The only thing that isn't so good for me is the final project. You'll have to wait for someone (another student) to view and grade your project. And this takes some days!

The Course is amazing but lacks a lot of visual presentation and too much data to process without any supplemental material that visualizes the process sometimes.

Otherwise good course

A lot of unimportant and difficult information and details and a lot of things that cause confusion,, there is very little practical duties without learning it its lessons

Some parts of it are very technically dense without much need for this level. Longer and more frequent quizes would be helpful, as well as labs and other exercises.

Spelling of my name is wrong on my certification I worked so hard for, and I have reached out multiple times before I was even done with the professional cert.

I learnt a lot from the course. But the training materials can be improved to become more explanatory and easy to understand.

This is a heavy material that needs more diagrams and animations to simplify other than thi it`s very awesome and beneficial

To long to grade stuff, going to have to give a poor review based on that , however the learning material is nice.

Could be more hands-on. Some stuff feel basic. A solid try by google to convert cheap-hands into future IT roles.

Would have liked some labs and more detail about services. VPNs, Reverse Proxies. IDS, IPS, all that jazz.

The instructor just regurgitate keywords but does not take the time to explain any of the keywords.

I thought they would Teach like security on different OSs and how to protect them, more hands on...

The program would be better if the student has hard copies of the material to reference for test.

I really learned a lot.I am capable to accomplish many tasks now.

This is such a Grace