I have initial experience in system administration and network infrastructure, but this course has expanded my knowledge and allowed me to learn professional techniques and procedures. I wanted to take this course to increase my chances in the job market and improve my skills. I hope that these skills will help me achieve my goals in the near future. I enjoyed the teaching methodology and the possibility of executing some techniques in a practical way

Thanks Google with the GISC Canada project and this opportunity to go through this course. Our course administrator/Google IT Support Certificate Learning Facilitor is great. As a "young whipper snapper" with a teaching career he has had the energy to put 50 individuals through were help was needed. As well as pivoting to accommodate the year from hell and facilitating methods with COVID this has gone amazingly well. Regards,

Richard (Rick) Medlock

This course gives you the total picture of what IT Security as a whole and that it shows the every changing nature of why security in IT infrastructure is important even if you have the latest and most expensive technology does not guarantee that your important data and information are safe. I find it very interesting and it really makes you realize how fragile and vulnerable your system if you are not careful and aware of the threats that abound.

I had to complete this course in three months as per the requirement from the military resource page that I found it on. Thirty weeks of content rolled into three months time is extensive and I would not wish that timeframe on any person. There is alot of useful information to be had and I wish that this course was formulated at a slower pace for people to fully grasp the material that is provided. More hands on labs would also be beneficial.

A thorough foundational course in information security, to be sure. But I did find it a bit difficult to absorb the more intricate material given that it was distributed rapidly through longer (than usual) videos. I personally think that this course, its concepts would be better digested via shorter videos and more in the way of diagrams and other visual aids. I found myself stopping many of the videos and rewinding them just to take notes.

This course is really superb for introducing cybersecurity best practices, though it offers so many different analytical tools that relatively few are looked at in depth and it would benefit from more labs. That said, this course made me more conscious about how I treat security and helped me think analytically about risks that are taken on a given network, which made it very useful. I'm excited to apply this knowledge in a new role!

This was a great course for me. I would have given it 5 stars, however, it is a few years outdated. some of the information is 5 years old and that is old in the technology world. They presented WPA2 as the top wireless protection and we are now using WPA3 for one example. also many of the articles that are for external reading are very dated as well. great course just hope they update some of the content soon for future students.

A bit shock at first. So many concepts to absorb at a very short time. My compliment to the team to condense all these complicated concepts into a concise and easily digested content. This course content gave me the essential frame to expand my knowledge in this area. I read some of the documents on the net and really admired the good job the team had done to convey such huge and complex field to us.

I really enjoyed this course! One recommendation - please revisit closed captions. Sometimes the closed captions block the demonstrations at the bottom of the video, especially in the lessons demonstrating running a terminal in Linux. Also some closed captions misidentify the lecturers' words and the wrong word is used, which can lead to confusion when the lecturer is teaching a concept. Thanks!!

This is an excellent course that I will recommend to any one who want to work as an IT Support Professionnal and thank you to all contributors indeed. However this course will be more effective with more hands on labs or indicating how to setup a fictive IT Infrastructure for a given organisation using simulator tool such as GNS3 for example.... Good continuation Google in helping people!

The one negative of this course is that it is a lot of information just being thrown at you. There are very few ways to actually put the information you learn into practice through labs or other means. This being said, the overall course is great, it teaches you a lot and reinforces information that you may have already had and I would recommend it for anyone that is interested in IT.

It's a great course! I learned a ton, and the presenter did a great job! The only reason I didn't give the course 5 stars is because a lot of topics aren't covered in enough detail to help you really understand them. A lot of topics are given such a high level overview that I had to research the topics on other websites to really understand them. Otherwise, it's a great course!

Very informative with a broad range of topics, and nicely explained with smart multiple choice quizzes. However, rather than showing the instructor speaking most of the time, it would be MUCH more helpful if they put up static diagrams or key points on the screen. Some of the content is complex, so diagrams on the screen while he's speaking will help greatly.

This was a pretty interesting course. I really wish there was some more hands on. It was very much theory and concepts with no demonstration on how to implement most of it. Yes there was links to some third party, or open source, programs that could help with secure, but no real world how to implement or do anything. I did learn a lot though.

Pro: Lots of good information. Has definitely motivated me to learn more about this important subject. I really liked having the transcript available.

Con: Hands on labs are good, but they seemed a bit superficial. Would have been nice to have multiple presenters, perhaps teach various concepts through interviews with expert practitioners.

Overall the course was a fun course to take. Week 3 was a little bit challenging to stay focused with repetitive with the "ticket ticket ticket" stuff but I managed to get through it. I would definitely recommend it to anyone who is interested in cybersecurity or wanting to broaden their knowledge in the IT space.

Very broad overview of Computer Security Tools and Techniques, but not enough depth to attain a working knowledge of any of the itemes presented, just an understanding of what they do. As an experienced computer programmer I found the class to be way to easy, but perhaps I should have selected a harder course!

A very broad introduction to network security. Would have liked more visual aids when talking about the complex way that different servers work. Missed doing the labs like the previous course: IT Systems Administration. Was a great way for me to level up my knowledge. I had to really study to take it all in

This course didn't teach about how viruses are made or anything like that. I does teach about which and how many systems are needed to properly protect other systems from malicious attacks. As such, it teaches a lot of terms and names of systems. It was a struggle to get through but commit and it will happen!

The final peer-reviewed project is a boondoggle. It throws you in blind. The grading rubric adds in concepts not mentioned in the prompt. I felt bad for marking my peers down in points for this reason. The sample is locked until after the assignment is completed, which makes it almost completely useless.

The course was very imformative, although some topic felt like they needed to be divided up a little more for clarities sake. Cause some topics are to technical especially for new learners. Some videos that were to long just needed to be divided up to make the subject more clearer and easier to understand.

I enjoyed this course and thought it was very thorough. My only suggestion would be to improve some of the aspects of being able to move on or view locked items. For instance, I couldn't view a final project sample until I already submitted my final project. So I didn't have as much reference.

This covered a lot of dense concepts in a very approachable way, and I feel like I learned a lot! It could be improved by having more hands-on learning through labs, and I felt the final project could have been more challenging (I put a lot of thought into it, but you automatically get %100)

The course was very informative and well designed for beginners and the like. I would definitely recommend this course to friends and family. and the Instructor was definitely knowledgeable about the subject matter. Thanks for making this course available for individuals like myself.

There were few glitches and a couple of spots where the correct response was marked as wrong or where the multiple-choice selections didn't match the question. And overall the course needs to be updated since a lot of the info is from as far back as 2017. But still a great foundation